aziz Posted May 18, 2015 Share Posted May 18, 2015 Hi, My Motherboard died... so i ordered a new one same as the old so i can just drop the drives and continue from where it left off. In the meanwhile. I setup a temp PC and downloaded EMBY server to do a new installation as a temp solution... When i paste my supporter key, it gives me the following message....Supporter key is missing or invalid. Also, it is forever scanning media library, even though i have no media defined yet, as i am trying to restore from backup.. The reason i am trying to paste the support key is, i have tried to used the server backup configuration, but it tells me trial period expired, although this is new Windows Install on new motherboard that did not see EMBY before... any help is appreciated.. thanks Link to comment Share on other sites More sharing options...
aziz Posted May 18, 2015 Author Share Posted May 18, 2015 (edited) here is the server log.. i forgot to post it initially Edited May 18, 2015 by aziz Link to comment Share on other sites More sharing options...
Solution ebr Posted May 18, 2015 Solution Share Posted May 18, 2015 You didn't paste it then either. Ensure that the new machine can get out on the internet to our servers. 1 Link to comment Share on other sites More sharing options...
aziz Posted May 18, 2015 Author Share Posted May 18, 2015 Hi Chief B.. Long time to speak... OK.. it failed to upload using this sites upload prog. so i am using dropbox link below... https://dl.dropboxusercontent.com/u/71775242/server-63567549998.txt I am able to get to the web, and part of this conversation is happening on the server machine.. thanks Link to comment Share on other sites More sharing options...
aziz Posted May 18, 2015 Author Share Posted May 18, 2015 Hi Chief B. I am reading through the log, and in the error report it states 64bit thread: False... My second question is, is the server utilizing 64bit?? and can it run in 64 bit by adding some kind of switch?? thanks Link to comment Share on other sites More sharing options...
aziz Posted May 18, 2015 Author Share Posted May 18, 2015 sorry Chief... I have just discovered i have a crazy problem with my Ethernet port... i have installed a separate network card and everything is working now... ... thanks Link to comment Share on other sites More sharing options...
medric Posted June 29, 2016 Share Posted June 29, 2016 i just migrated my server after a fail how do i get my support key back Link to comment Share on other sites More sharing options...
CBers Posted June 29, 2016 Share Posted June 29, 2016 i just migrated my server after a fail how do i get my support key back Open the server GUI, then Help->Emby Premiere, then click on Forgotten Key. 1 Link to comment Share on other sites More sharing options...
medric Posted July 1, 2016 Share Posted July 1, 2016 Open the server GUI, then Help->Emby Premiere, then click on Forgotten Key. I did that and it shows my old email address is there a way to change that? Link to comment Share on other sites More sharing options...
Luke Posted July 1, 2016 Share Posted July 1, 2016 Edit the value in the text field then submit it Link to comment Share on other sites More sharing options...
Abobader Posted July 1, 2016 Share Posted July 1, 2016 Good day, Some time paste not work, so highlight the text there and apply the keyboard key ctrl+v to paste it. My best Link to comment Share on other sites More sharing options...
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