Sammy 757 Posted November 14, 2013 Share Posted November 14, 2013 I am on server Version 3.0.5061.25570 and my library is not showing on any of my clients. I am using UNC path convention and didn't have any problems until the server update. Now I cannot use Media Browser.. Link to comment Share on other sites More sharing options...
Luke 37994 Posted November 15, 2013 Share Posted November 15, 2013 is it in the middle of the first-time scan after the update? if so just wait it out. we'll improve it soon so that this doesn't happen. Link to comment Share on other sites More sharing options...
Sammy 757 Posted November 15, 2013 Author Share Posted November 15, 2013 The scan is complete. Link to comment Share on other sites More sharing options...
gthrift 57 Posted November 15, 2013 Share Posted November 15, 2013 Which clients are you trying? Post logs for the devs and give us some detail about your setup. Link to comment Share on other sites More sharing options...
Sammy 757 Posted November 15, 2013 Author Share Posted November 15, 2013 MBC and Android clients. It is on the server end. Can I get the logs when I log into the server using my public IP address and port from a remote location? Link to comment Share on other sites More sharing options...
ebr 15186 Posted November 15, 2013 Share Posted November 15, 2013 You say your library doesn't show up. What does show up on the clients? What do you see in the web client? Link to comment Share on other sites More sharing options...
Sammy 757 Posted November 15, 2013 Author Share Posted November 15, 2013 How to log into the web client? From MBC I get nothing at all showing. Link to comment Share on other sites More sharing options...
Sammy 757 Posted November 15, 2013 Author Share Posted November 15, 2013 I found it.. This is what I see: Link to comment Share on other sites More sharing options...
ebr 15186 Posted November 15, 2013 Share Posted November 15, 2013 How to log into the web client? Click the MB icon in the upper left of the dashboard, or select "Browse Library..." from the context menu on the tray icon of the server. From MBC I get nothing at all showing. What is "nothing at all"? Your screen goes black? I doubt that is the case. In order for us to help we need very specific information about what is happening. Pictures are an excellent way to provide this. Link to comment Share on other sites More sharing options...
Solution ebr 15186 Posted November 15, 2013 Solution Share Posted November 15, 2013 Are you sure the user you are logged in as actually has access to a library? Can you please post a server log from when you brought up that web client screen. Link to comment Share on other sites More sharing options...
Sammy 757 Posted November 15, 2013 Author Share Posted November 15, 2013 I am trying to access it now via RDP. I am at work. Link to comment Share on other sites More sharing options...
Sammy 757 Posted November 15, 2013 Author Share Posted November 15, 2013 There is only one user, BTW. Link to comment Share on other sites More sharing options...
Sammy 757 Posted November 15, 2013 Author Share Posted November 15, 2013 I got it now. For some reason, the "Use Default Library" check box was unchecked.. Whew.. IDK how that happened but thanks for the help. I was panicking! Link to comment Share on other sites More sharing options...
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