Library not sowing up in MBC and MBA

[Sammy 786]

I am on server Version 3.0.5061.25570 and my library is not showing on any of my clients. I am using UNC path convention and didn't have any problems until the server update.  Now I cannot use Media Browser..   

[Luke 40072]

is it in the middle of the first-time scan after the update? if so just wait it out. we'll improve it soon so that this doesn't happen.

[Sammy 786]

The scan is complete.

 

[gthrift 57]

Which clients are you trying?

 

Post logs for the devs and give us some detail about your setup.

[Sammy 786]

MBC and Android clients. It is on the server end. Can I get the logs when I log into the server using my public IP address and port from a remote location?

[ebr 15664]

You say your library doesn't show up.  What does show up on the clients?

 

What do you see in the web client?

[Sammy 786]

How to log into the web client?  From MBC I get nothing at all showing.

[Sammy 786]

I found it.. This is what I see:

 

[ebr 15664]

How to log into the web client?  

 

Click the MB icon in the upper left of the dashboard, or select "Browse Library..." from the context menu on the tray icon of the server.

 

 

From MBC I get nothing at all showing.

 

What is "nothing at all"?  Your screen goes black?  I doubt that is the case.

 

In order for us to help we need very specific information about what is happening.  Pictures are an excellent way to provide this.

[ebr 15664]

Are you sure the user you are logged in as actually has access to a library?

 

Can you please post a server log from when you brought up that web client screen.

[Sammy 786]

I am trying to access it now via RDP. I am at work.

[Sammy 786]

There is only one user, BTW.

[Sammy 786]

I got it now. For some reason, the "Use Default Library" check box was unchecked.. Whew.. IDK how that happened but thanks for the help. I was panicking!