Spaceboy 2504 Posted April 11, 2015 Share Posted April 11, 2015 hello, i currently have mbs set up on a win8.1 box and i'm looking to move it to a dedicated new pc i built using a spare win 7 licence. in this circumstance restore does not seem to restore users and playstates. it restores config and plugins etc but not the users. is this expected? can anything be done? cheers. not sure what logs may be needed as presume the restore is on the penultimate log? Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted April 12, 2015 Share Posted April 12, 2015 Are you using the Server Configuration Backup plugin? Did you configure it to backup your Emby users and playstates, not sure what is set by default. Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 12, 2015 Author Share Posted April 12, 2015 Yes chose all the right options and I've used the backup and restore a number of times successfully between win 8.1 installs even onto a build on my synology. But unsuccessful going to a win 7 install Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 12, 2015 Share Posted April 12, 2015 The OS should have no impact here. The server versions, however, may. Are you restoring to a different server version than the one you backed up? There is both a backup and restore log in the folder with the backup. Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 12, 2015 Author Share Posted April 12, 2015 (edited) no, both are running Version 3.0.5572.0 although the source server was once on the dev branch. restore log is attached but there are no clues, no mention of the users. also the server never actually restarts, it just starts a library scan Edited April 12, 2015 by Spaceboy Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 13, 2015 Share Posted April 13, 2015 Can you attempt a restore again and then post the server log? Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 13, 2015 Author Share Posted April 13, 2015 i can Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 13, 2015 Share Posted April 13, 2015 Well I was expecting to see an error but there isn't one. What users are defined on the target server? What are their exact names. It seems as if it is just going off into the weeds when we attempt to get a list of the defined users. Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 13, 2015 Author Share Posted April 13, 2015 just one called Media Server, i was going to delete this once i'd imported the three from the source.Media Server was created when i initialised mbs Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 13, 2015 Share Posted April 13, 2015 Can you show me a screen cap of the restore screen just before you hit the Restore Now button? Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 13, 2015 Author Share Posted April 13, 2015 yep Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 14, 2015 Author Share Posted April 14, 2015 Any further thoughts or any manual way to get around it? It's rather stalled my efforts to move my mb3 install to a dedicated pc and this is a one off job Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted April 14, 2015 Share Posted April 14, 2015 Last resort manually migrate/copy the database files. http://emby.media/community/index.php?/topic/10427-how-to-migrate-media-browser-server/ Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 14, 2015 Share Posted April 14, 2015 Try doing it piecemeal to see if we can isolate the issue. Deselect everything except the users to restore and try it. If that works, then just do the user data. Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 14, 2015 Author Share Posted April 14, 2015 ok, the problem is located. did just users and still no go, then went user by user, the problem is user Mums House. Now looking at this the clear difference is that Mums House has a space in the name and i remember that emby made me call it Mums_House initially but i was able to rename it to remove the _. so it seems that the server backup plugin doesn't support user names with a space in the name. Hope this is helpful! Link to comment Share on other sites More sharing options...
ebr 14959 Posted April 14, 2015 Share Posted April 14, 2015 I don't think it is the backup plug-in per se I think it is the actual core server that has a problem with them. Thanks for nailing it down. Link to comment Share on other sites More sharing options...
Spaceboy 2504 Posted April 14, 2015 Author Share Posted April 14, 2015 So really we shouldn't be allowed to make this change, or have a system name and a friendly display name? Link to comment Share on other sites More sharing options...
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