Subtitles download failed

[guillaumelol78 0]

Hello,

 

 

This a few days, i get stuck on subtitles download.

 

Here is the log:

2015-04-07 06:58:21.2986 Error - SubtitleManager: Error downloading subtitles from Open Subtitles
        *** Error Report ***
        Version: 3.0.5572.0
        Command line: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe
        Operating system: Unix 3.19.2.1
        Processor count: 4
        64-Bit OS: True
        64-Bit Process: True
        Program data path: /var/lib/emby-server
        Mono: 3.12.1 (tarball Thu Mar 12 06:31:20 UTC 2015)
        Application Path: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe
        Access to the path "/tmp/\request.xml" is denied.
        System.UnauthorizedAccessException
          at System.IO.FileStream..ctor (System.String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean anonymous, FileOptions options) [0x00000] in <filename unknown>:0 
          at System.IO.FileStream..ctor (System.String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean isAsync, Boolean anonymous) [0x00000] in <filename unknown>:0 
          at System.IO.FileStream..ctor (System.String path, FileMode mode, FileAccess access) [0x00000] in <filename unknown>:0 
          at (wrapper remoting-invoke-with-check) System.IO.FileStream:.ctor (string,System.IO.FileMode,System.IO.FileAccess)
          at XmlRpcHandler.XmlRpcGenerator.Generate (XmlRpcHandler.XmlRpcMethodCall[] methods) [0x00000] in <filename unknown>:0 
          at XmlRpcHandler.XmlRpcGenerator.Generate (XmlRpcMethodCall method) [0x00000] in <filename unknown>:0 
          at OpenSubtitlesHandler.OpenSubtitles+<LogInAsync>c__async0.MoveNext () [0x00000] in <filename unknown>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x00000] in <filename unknown>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[OpenSubtitlesHandler.IMethodResponse].GetResult () [0x00000] in <filename unknown>:0 
          at MediaBrowser.Providers.Subtitles.OpenSubtitleDownloader+<Login>c__async1.MoveNext () [0x00000] in <filename unknown>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x00000] in <filename unknown>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <filename unknown>:0 
          at MediaBrowser.Providers.Subtitles.OpenSubtitleDownloader+<Search>c__async2.MoveNext () [0x00000] in <filename unknown>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x00000] in <filename unknown>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[System.Collections.Generic.IEnumerable`1[MediaBrowser.Model.Providers.RemoteSubtitleInfo]].GetResult () [0x00000] in <filename unknown>:0 
          at MediaBrowser.Providers.Subtitles.SubtitleManager+<SearchSubtitles>c__async0+<SearchSubtitles>c__AnonStorey2+<SearchSubtitles>c__async5.MoveNext () [0x00000] in <filename unknown>:0 

I'm really disapointed of the "/\" in the log with the access denied.

 

Thanks !

Guillaume

[Luke 37262]

Thanks. This will be resolved for the next server release.

[guillaumelol78 0]

No problem !

Thanks for this great software!

And feel free to ask if you need any extra debuging -> Running dedicated server with archlinux

 

Guillaume

 

PS : Forgot to ask : ETA for the correction ? Not everyone at home who understand english

Edited April 7, 2015 by guillaumelol78

[thefirstofthe300 291]

YAY!!! Another Arch Server!

 

As for ETA, they don't like to give it but the server release cycle is generally a couple of weeks before a beta goes out and then it is just a matter of time.

Edited April 7, 2015 by DaBungalow