incadar 3 Posted April 2, 2015 Share Posted April 2, 2015 i have been trying all day to install the threatre version of your player. every time and on 2 different PCs on 2 different locations , it rejects my credentials on PIN authorization site. can log in with same credentials to web player and playback content from server remotely and also this forum ? getting a bit fed up, never had this with dozens of players i have setup for friends on PLEX. can you help please? 1 Link to comment Share on other sites More sharing options...
incadar 3 Posted April 2, 2015 Author Share Posted April 2, 2015 i should say using windows 8.1 on both machines and tried chrome and IE Link to comment Share on other sites More sharing options...
Tharnax 49 Posted April 2, 2015 Share Posted April 2, 2015 Was frustrated having the same issue yesterday evening. I just tried a fresh install of Windows 10 preview and installed Emby.Theater. Attempting to user the PIN number and associated credentials I could not get authorized. I kept getting rejection of the User Name and Password with the correct PIN number. It's the same one we log into this community with, so I know it's right as I was able to log in and out of the community using the same ID and Password combo without issue. Thanks! Link to comment Share on other sites More sharing options...
ebr 14963 Posted April 2, 2015 Share Posted April 2, 2015 @@bigjohn is it possible this is a problem with the domain stuff we did yesterday? Link to comment Share on other sites More sharing options...
ebr 14963 Posted April 2, 2015 Share Posted April 2, 2015 Yep, pretty sure it is... Link to comment Share on other sites More sharing options...
ebr 14963 Posted April 2, 2015 Share Posted April 2, 2015 Can one of you please try now? Link to comment Share on other sites More sharing options...
incadar 3 Posted April 3, 2015 Author Share Posted April 3, 2015 Sorry still the same, tryed both user name and email address with password Link to comment Share on other sites More sharing options...
Luke 37289 Posted April 3, 2015 Share Posted April 3, 2015 we're looking into it, thanks. Link to comment Share on other sites More sharing options...
ebr 14963 Posted April 3, 2015 Share Posted April 3, 2015 Can you guys still having a problem here please force-refresh your browser and try again? Link to comment Share on other sites More sharing options...
incadar 3 Posted April 4, 2015 Author Share Posted April 4, 2015 working now thanks Link to comment Share on other sites More sharing options...
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