gogreenpower 26 Posted March 16, 2015 Share Posted March 16, 2015 Hi chess, Is there any way to get the log out other than phone screen shots? Any way, here's the end of mine when the issue occurs. It happens on the same movie over and over. Other ones I have tested are working ok. The movie plays for a few seconds then the whole app closes. It used to play fine. Green Green. Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted March 16, 2015 Author Share Posted March 16, 2015 Correction, every single tv show and movie crash the app. It's just some take longer than others. All the logs end the same. Is there a reset settings to default option? Green. Link to comment Share on other sites More sharing options...
CBers 6771 Posted March 16, 2015 Share Posted March 16, 2015 (edited) Is that movie transcoding? To reset it, I would uninstall and reinstall. I'll check the app on my TV shortly. . Edited March 16, 2015 by CBers Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted March 16, 2015 Author Share Posted March 16, 2015 How do I check for transcoding again? Green. Link to comment Share on other sites More sharing options...
CBers 6771 Posted March 16, 2015 Share Posted March 16, 2015 When the playback starts, if it does, see if there is an ffmpeg process running on your MBS PC. Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted March 16, 2015 Share Posted March 16, 2015 Your log file indicates it was direct streaming, but during playback you can hit the info button and it should say if it was transcoding and which part Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted March 16, 2015 Author Share Posted March 16, 2015 I also can't skip forward or back. I've fiddled with some settings and got the hobbit to play for 30ish minutes at a time. Green. Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted March 16, 2015 Author Share Posted March 16, 2015 Green. Link to comment Share on other sites More sharing options...
CBers 6771 Posted March 16, 2015 Share Posted March 16, 2015 So the audio is transcoding. Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted March 16, 2015 Share Posted March 16, 2015 (edited) Are those the same movies? The log file was direct streaming DTS (DCA) and the Hobbit pic shows it transcoding AAC audio (kind of odd it showed it multiple times though) Edited March 16, 2015 by FrostByte Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted March 16, 2015 Share Posted March 16, 2015 Just played my 2nd movie on 575 with no issue. Is it dumping out of the app altogether, or locking up? So far I can't seem to duplicate anything Link to comment Share on other sites More sharing options...
CBers 6771 Posted March 16, 2015 Share Posted March 16, 2015 (kind of odd it showed it multiple times though) I've seen that as well. Is the app displaying all tracks? Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted March 16, 2015 Share Posted March 16, 2015 Ahh, that could be. I normally only have 1 each video, audio and maybe a chapter track. I finally got mine to lock up. Not during playback, but when I got done watching A Man Apart the app dumped back to the movies information page and then locked up. Couln't use the rturn or arrows keys. Clicking Exit worked though Link to comment Share on other sites More sharing options...
CBers 6771 Posted March 16, 2015 Share Posted March 16, 2015 I had the app slow up and become unresponsive, but it didn't crash. Link to comment Share on other sites More sharing options...
chessdragon136 677 Posted March 16, 2015 Share Posted March 16, 2015 The multiple times display is fixed, my bad! I didn't reset the value on each new video play but appended to it instead! As for app crash, please find a file that does this, make a small sample and make sure it still crashes, then upload to me please Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted March 16, 2015 Share Posted March 16, 2015 Actually, I think that is an error in the app and not because there are multiple audio tracks. I just played 30 secs of several movies and it kept the information from every movie and was just appending it for the audio portion. I think there may be an issue with the video portion of that info screen also because it would display the audio codec of the movie played previously. I'm guessing both need to be flushed or something. @chessdragon136 Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted March 16, 2015 Share Posted March 16, 2015 Doh!! 2 Link to comment Share on other sites More sharing options...
chessdragon136 677 Posted March 16, 2015 Share Posted March 16, 2015 You get points for exactly identifying the issue! Sadly you lost most of them for not reading my post 1 Link to comment Share on other sites More sharing options...
CBers 6771 Posted March 17, 2015 Share Posted March 17, 2015 The multiple times display is fixed, my bad! I didn't reset the value on each new video play but appended to it instead! When will this fix be released please Chess? Link to comment Share on other sites More sharing options...
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