Subtitle not displayed in web client - MBServer (3.0.5496.2126)

[somy 24]

Hi,

It seem the recent upgrade to MBServer (3.0.5496.2126) gives some issue to subtitles. No matter which subtitle I choose, MB web client does not display it. I can see the following error in the log file:

 

2015-01-18 12:00:54.9270 Debug - HttpServer: HTTP Response 500 to 192.168.1.11. Response time: 0 ms.

Url: http://server:8096/Videos/fc4294c20db600d0c6bea94d54e4e9a1/fc4294c20db600d0c6bea94d54e4e9a1/Subtitles/5/Stream.vtt?startPositionTicks=0

2015-01-18 12:00:56.9587 Debug - HttpServer: HTTP GET http://server:8096/Videos/fc4294c20db600d0c6bea94d54e4e9a1/fc4294c20db600d0c6bea94d54e4e9a1/Subtitles/4/Stream.vtt?startPositionTicks=0

Ip: 192.168.1.11:49595. Headers: Host=server:8096,Connection=keep-alive,User-Agent=Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.99 Safari/537.36,Accept=*/*,Accept-Encoding=gzip, deflate, sdch,Accept-Language=en-US,en;q=0.8

2015-01-18 12:00:56.9587 Info - SubtitleEncoder: UniversalDetector detected charset Big-5 for D:\ServerFolders\Home\Movies\Gone.Girl.2014.BluRay.1080p.DTS.x264\Gone.Girl.2014.BluRay.1080p.DTS.x264.cht.srt

2015-01-18 12:00:56.9899 Error - DtoUtils: ServiceBase<TRequest>::Service Exception

*** Error Report ***

Version: 3.0.5496.2126

Command line: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe

Operating system: Microsoft Windows NT 6.2.9200.0

Processor count: 4

64-Bit OS: True

64-Bit Process: False

Program data path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server

Application Path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe

'Big-5' is not a supported encoding name.

Parameter name: name

System.ArgumentException

  at System.Globalization.EncodingTable.internalGetCodePageFromName(String name)

  at System.Globalization.EncodingTable.GetCodePageFromName(String name)

  at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.<GetSubtitleStream>d__21.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)

  at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.<GetSubtitleStream>d__17.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder.<GetSubtitles>d__c.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at MediaBrowser.Api.Subtitles.SubtitleService.<GetSubtitles>d__9.MoveNext()

 

2015-01-18 12:00:56.9899 Error - HttpServer: Error processing request for /Videos/fc4294c20db600d0c6bea94d54e4e9a1/fc4294c20db600d0c6bea94d54e4e9a1/Subtitles/4/Stream.vtt?startPositionTicks=0

*** Error Report ***

Version: 3.0.5496.2126

Command line: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe

Operating system: Microsoft Windows NT 6.2.9200.0

Processor count: 4

64-Bit OS: True

64-Bit Process: False

Program data path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server

Application Path: C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe

'Big-5' is not a supported encoding name.

Parameter name: name

ServiceStack.HttpError

No Stack Trace Available

 

According to the log, the UniversalDetector detects the right charset Big5 of the srt file, but 'Big-5' is not a supported encoding name.