TolkienBard 54 Posted January 12, 2015 Share Posted January 12, 2015 Recently I have come across a very strange issue. I haven't had much of a chance to see just how big the problem is or anything, but I thought I would post here to see if anyone else had encountered a similar problem and knew how to correct it. When I started playing any episode of Friends, I found that the audio is off. I still get the laugh track, but I am not able to get the dialogue. There is only one audio track selectable through the app though. At first I thought it might be a problem with the file itself, but I get normal audio if I log in through a browser, or through the Samsung television app. I really would like to get the Windows 8.1 app playing the episodes properly, the app makes for a much, much nicer viewing experience that watching in my Chrome browser. Link to comment Share on other sites More sharing options...
7illusions 1249 Posted January 12, 2015 Share Posted January 12, 2015 That sure is odd, I haven't heard of that before. When you play the item, is the server transcoding or is the app playing it directly? Link to comment Share on other sites More sharing options...
TolkienBard 54 Posted January 13, 2015 Author Share Posted January 13, 2015 That sure is odd, I haven't heard of that before. When you play the item, is the server transcoding or is the app playing it directly? According to the dashboard, it is transcoding. Link to comment Share on other sites More sharing options...
swhitmore 781 Posted January 13, 2015 Share Posted January 13, 2015 (edited) How many audio channels is the file? My guess is that you're listening to it in stereo, but the 6 channels aren't mixing to 2. Edited January 13, 2015 by swhitmore Link to comment Share on other sites More sharing options...
TolkienBard 54 Posted January 13, 2015 Author Share Posted January 13, 2015 How many audio channels is the file? My guess is that you're listening to it in stereo, but the 6 channels aren't mixing to 2. In the info section it is showing audio as AC3 codec and layout (which I am assuming is channels) as 5.0. If the problem is that the files is not properly mixing for stereo, then how do I fix that? Link to comment Share on other sites More sharing options...
swhitmore 781 Posted January 13, 2015 Share Posted January 13, 2015 In the info section it is showing audio as AC3 codec and layout (which I am assuming is channels) as 5.0. If the problem is that the files is not properly mixing for stereo, then how do I fix that? I'm not sure tbh. @@7illusions hopefully might know. Link to comment Share on other sites More sharing options...
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