tp546 39 Posted January 1, 2015 Share Posted January 1, 2015 I got this error message when I tried to do a refresh: Scan media library failed. 2 hours ago Illegal characters in path. How can I identify where these illegal characters are so I can fix this? Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted January 1, 2015 Share Posted January 1, 2015 Post a log or look in the log for that same error "Illegal characters in path". http://mediabrowser.tv/community/index.php?/topic/739-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 Post a log or look in the log for that same error "Illegal characters in path". http://mediabrowser.tv/community/index.php?/topic/739-how-to-report-a-problem/ This directory is empty: C:\ProgramData\MediaBrowser-Server\logs I have "Enable Debug Logging" checked under the advanced settings so I am guessing I'm looking in the wrong directory - where should they be? Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted January 1, 2015 Share Posted January 1, 2015 This directory is empty: C:\ProgramData\MediaBrowser-Server\logs I have "Enable Debug Logging" checked under the advanced settings so I am guessing I'm looking in the wrong directory - where should they be? Wrong location. (%appdata%\MediaBrowser-Server\logs or C:\Users\username\AppData\Roaming\MediaBrowser-Server\logs) Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 Wow, I have 2 log files from today and they are 7 gb and 3.2 gb - why in the world are they so big? I'm having trouble opening and searching these because textpad can barely handle them. Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 Okay so here is where it is - doesn't tell me much: Program data path: C:\Users\Remote\AppData\Roaming\MediaBrowser-Server Application Path: C:\Users\Remote\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe Illegal characters in path. System.ArgumentException Link to comment Share on other sites More sharing options...
Sven 136 Posted January 1, 2015 Share Posted January 1, 2015 Remove the existing log files. And execute a new scan. Now the files will be smaller. Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 Remove the existing log files. And execute a new scan. Now the files will be smaller. Thanks - I just did that but the error message is still the same as posted above. Link to comment Share on other sites More sharing options...
Sven 136 Posted January 1, 2015 Share Posted January 1, 2015 (edited) Yes, but can you now post the log files... So we can check... Edited January 1, 2015 by Sven Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 sure - take a look: https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555667199.txt Link to comment Share on other sites More sharing options...
Sven 136 Posted January 1, 2015 Share Posted January 1, 2015 Are you using DLNA (Server). If not can you disable that feature? I see "many" errors for DLNA Did you run the library scan again? I don't see any error about illegal path's. Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 Are you using DLNA (Server). If not can you disable that feature? I see "many" errors for DLNA Did you run the library scan again? I don't see any error about illegal path's. I have a DLNA receiver but I haven't really used it much so I can turn that off. I ran a scan on one of my folders and I see the error - do a search for "Illegal" Link to comment Share on other sites More sharing options...
Sven 136 Posted January 1, 2015 Share Posted January 1, 2015 It's not a valid name.... See https://github.com/MediaBrowser/Wiki/wiki/Movie%20naming for the movie namings.... Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 It's not a valid name.... See https://github.com/MediaBrowser/Wiki/wiki/Movie%20naming for the movie namings.... What is not a valid name? Link to comment Share on other sites More sharing options...
Sven 136 Posted January 1, 2015 Share Posted January 1, 2015 The bold part below \\server\HD Movies\2\Waiting for Superman\Trailers\Waiting for Superman ()-trailer.mov Link to comment Share on other sites More sharing options...
tp546 39 Posted January 1, 2015 Author Share Posted January 1, 2015 The bold part below \\server\HD Movies\2\Waiting for Superman\Trailers\Waiting for Superman ()-trailer.mov Okay thanks, I changed the name to "Waiting for Superman-trailer.mov" so I think it should be okay now. Link to comment Share on other sites More sharing options...
tp546 39 Posted January 3, 2015 Author Share Posted January 3, 2015 I'm still getting the error - here is a new log: https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555840000.txt Link to comment Share on other sites More sharing options...
tp546 39 Posted January 5, 2015 Author Share Posted January 5, 2015 can anyone help with this please? Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted January 5, 2015 Share Posted January 5, 2015 (edited) I'm still getting the error - here is a new log: https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555840000.txt There are no errors for Scan media library failed or illegal characters in path in the last log provided. Can't see error in this log --- server-63555840000.txt Can only see error in first log --- server-63555667199.txt Edited January 5, 2015 by Happy2Play Link to comment Share on other sites More sharing options...
tp546 39 Posted January 5, 2015 Author Share Posted January 5, 2015 Hmm okay - I have 5 files all modified today and I have been getting error notifications through the web interface every few hours so they should be in here somewhere. Not sure which to post so here are all of them: https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555840000.txt https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555988876.txt https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555926400.txt https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555988880.txt https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63555990994.txt thanks for your help! Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 5, 2015 Share Posted January 5, 2015 before we go any further, let's cleanup the gamebrowser errors that are filling up the log. you have a really old version of GB, so update that. Link to comment Share on other sites More sharing options...
tp546 39 Posted January 5, 2015 Author Share Posted January 5, 2015 (edited) i wasn't even aware i had it still - when i go to the page it shows that it's not installed: [screenshots removed] am i looking in the wrong place? i dont use it right now so i'd rather uninstall it if it will make things run faster. Edited January 6, 2015 by tp546 Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 5, 2015 Share Posted January 5, 2015 install then uninstall Link to comment Share on other sites More sharing options...
tp546 39 Posted January 5, 2015 Author Share Posted January 5, 2015 okay ill do that and rescan and see what happens. thanks! Link to comment Share on other sites More sharing options...
tp546 39 Posted January 5, 2015 Author Share Posted January 5, 2015 okay i deleted all my log files after the install/uninstall and did a refresh that failed again with the illegal characters error - here is the log: https://dl.dropboxusercontent.com/u/472290/mb3%20logs/server-63556009032.txt Link to comment Share on other sites More sharing options...
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