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Metadata download?

Shyatic

By Shyatic
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Shyatic

Shyatic   5

Posted
Posted

I had assumed it is an automatic thing.. but I've had to go back to Media Center Master in order to pull metadata, backdrops, etc for the movies I have. Doesn't MB3 do this, and why doesn't it work for me? :(

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Luke Emby Team

Luke   37152

Posted
Posted

We do, but I don't have a crystal ball so unless you provide more information we can't really help you. Examples, screenshots, log files, steps to reproduce the problem would all be helpful.

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steve1977

steve1977   67

Posted
Posted

Lucky I have a crystal ball ;-) Quite sure he is struggling to have MBS identify the movie. As of now, you need to either manually add the IMDB ID or change the folder name to a very clean movie name. MCM and others can read from not cleaned folder names, so MCM users may look for an option like this. Any plans?

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Tikuf

Tikuf   663

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A total guess is not a crystal ball. 

If we can see his logs we could check if your crystal ball is broken or not.

 

:P

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Shyatic

Shyatic   5

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Here's a log posting...

2013-10-29 11:46:53.3880, Info, App, Alchemy Web Socket Server started
2013-10-29 11:46:53.9211, Info, App, Core startup complete
2013-10-29 11:46:53.9211, Info, DirectoryWatchers, Watching directory D:\Downloads\Handbrake Converted
2013-10-29 11:46:53.9211, Info, DirectoryWatchers, Watching directory C:\Users\Shayaan\AppData\Roaming\MediaBrowser-Server\root
2013-10-29 11:46:53.9211, Info, DirectoryWatchers, Watching directory D:\Media Center\Movies\Family
2013-10-29 11:46:53.9211, Info, DirectoryWatchers, Watching directory D:\Media Center\Movies\Movies
2013-10-29 11:46:53.9211, Info, DirectoryWatchers, Watching directory D:\Media Center\Movies\TV Shows
2013-10-29 11:46:53.9211, Info, DirectoryWatchers, Watching directory D:\Media Center\Movies\Exercise
2013-10-29 11:46:54.0041, Info, App, HttpClientManager.Post url: http://mb3admin.com/admin/service/registration/validate
2013-10-29 11:46:54.4692, Info, App, HttpClientManager.Get url: http://www.mb3admin.com/admin/service/MB3ServerNotifications.json
2013-10-29 11:46:55.2893, Info, App, Client connected from 50.192.237.30:56630
2013-10-29 11:46:56.6820, Info, App, StartupTrigger fired for task: Scan media library
2013-10-29 11:46:56.6820, Info, App, StartupTrigger fired for task: Log file cleanup
2013-10-29 11:46:56.6820, Info, App, StartupTrigger fired for task: Check for plugin updates
2013-10-29 11:46:56.6820, Info, App, StartupTrigger fired for task: Check for application updates
2013-10-29 11:46:56.6820, Info, App, StartupTrigger fired for task: Cache file cleanup
2013-10-29 11:46:56.6820, Info, App, Executing Scan media library
2013-10-29 11:46:56.6945, Info, App, Executing Log file cleanup
2013-10-29 11:46:56.6945, Info, App, Executing Check for plugin updates
2013-10-29 11:46:56.6945, Info, App, Executing Cache file cleanup
2013-10-29 11:46:56.6945, Info, App, Log file cleanup Completed after 0 minute(s) and 0 seconds
2013-10-29 11:46:56.6945, Info, App, Executing Check for application updates
2013-10-29 11:46:56.6945, Info, App, Validating media library
2013-10-29 11:46:56.6945, Info, App, HttpClientManager.Get url: http://www.mb3admin.com/admin/service/MB3Packages.json
2013-10-29 11:46:56.7085, Info, App, HttpClientManager.Get url: http://www.mb3admin.com/admin/service/MB3Packages.json
2013-10-29 11:46:56.7240, Info, App, Sending web socket message ScheduledTaskEnded
2013-10-29 11:46:56.7240, Info, App, Sending web socket message ScheduledTaskStarted
2013-10-29 11:46:56.7240, Info, App, Sending web socket message ScheduledTaskStarted
2013-10-29 11:46:56.7240, Info, App, Sending web socket message ScheduledTaskStarted
2013-10-29 11:46:56.7240, Info, App, Sending web socket message ScheduledTaskStarted
2013-10-29 11:46:56.7240, Info, App, Sending web socket message ScheduledTaskStarted
2013-10-29 11:46:56.7565, Info, App, Cache file cleanup Completed after 0 minute(s) and 0 seconds
2013-10-29 11:46:56.7565, Info, App, Sending web socket message ScheduledTaskEnded
2013-10-29 11:46:56.7865, Error, ProviderManager, BoxSetProviderFromXml failed refreshing Movies D:\Media Center\Movies\Movies
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Movies.BoxSetProviderFromXml.2013-10-29 11:48:43.2515, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+Chest+%2B+Back+%2B+Balance+(2011)&language=en
2013-10-29 11:48:43.3205, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:48:45.2477, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/movie/49666?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=en
2013-10-29 11:48:45.3277, Error, App, Error getting response from http://api.themoviedb.org/3/movie/49666?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=en
	Not Found
	MediaBrowser.Model.Net.HttpException
	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.EnsureSuccessStatusCode(HttpResponseMessage response)
	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.2013-10-29 11:48:46.9139, Info, MovieDbProvider, MovieDbProvider: Finding id for item: P90X2 - X2 Chest + Shoulders + Tris
2013-10-29 11:48:47.2660, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Chest+%2B+Shoulders+%2B+Tris&language=en
2013-10-29 11:48:47.6410, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+++X2+Chest+%2B+Shoulders+%2B+Tris&language=en
2013-10-29 11:48:48.0546, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Chest+%2B+Shoulders+%2B+Tris+(2011)&language=en
2013-10-29 11:48:48.1226, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:48:49.2667, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Recovery+%2B+Mobility+(2011)&language=en
2013-10-29 11:48:49.3183, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:48:51.2635, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Yoga&language=en
2013-10-29 11:48:51.6461, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+++X2+Yoga&language=en
2013-10-29 11:48:52.0321, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Yoga+(2011)&language=en
2013-10-29 11:48:52.0961, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:48:53.3268, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+++X2+Yoga&language=en
2013-10-29 11:48:53.7198, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Yoga+(2011)&language=en
2013-10-29 11:48:53.7733, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:48:55.3400, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Core+(2011)&language=en
2013-10-29 11:48:55.3865, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:48:57.0092, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Core+(2011)&language=en
2013-10-29 11:48:57.0847, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:48:59.0755, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Shoulders+%2B+Arms&language=en
2013-10-29 11:48:59.4740, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+++X2+Shoulders+%2B+Arms&language=en
2013-10-29 11:48:59.8821, Info, App, HttpClientManager.Get url: http://api.themoviedb.org/3/search/collection?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=P90X2+-+X2+Shoulders+%2B+Arms+(2011)&language=en
2013-10-29 11:48:59.9611, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.BoxSetXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.2013-10-29 11:49:02.2274, Info, App, Scan media library Completed after 0 minute(s) and 56 seconds
2013-10-29 11:49:02.2274, Info, App, Sending web socket message ScheduledTaskEnded
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Shyatic

Shyatic   5

Posted
  • Author
  • Solution
Posted

Yep, looks like it is working -- I cleared out all the metadata/images for a movie and it redownloaded them, so that's good. I just had to fill in the IMDB id.

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Luke Emby Team

Luke   37152

Posted
Posted

That's either an old server or you truncated the log because there should be more info up at the top.

 

Even still, a few movies having errors should be nothing to worry about.

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