doron 7 Posted December 3, 2014 Share Posted December 3, 2014 (edited) Hi, Another phenomena that I'm starting to see since this version (or some other recent version, I installed this one after a few weeks' gap), is TV episodes that do not get their metadata (remains empty). There are too many for this to just be an isolated TVDB issue, and I actually checked there's data in TVDB about these episodes. On the other hand, some other new episodes do get metadata. I can't find a common denominator for those which don't. A relevant log excerpt: 2014-12-03 03:05:38.5248 Debug - App: Running TvdbEpisodeProvider for \\10.0.0.100\nas\media\VIDEO\TV Series\Anger Management\Season 2\Anger.Management.S02E81.720p.HDTV.X264-DIMENSION.mkv 2014-12-03 03:05:38.5518 Debug - App: Running EpisodeNfoProvider for \\10.0.0.100\nas\media\VIDEO\TV Series\Anger Management\Season 2\Anger.Management.S02E81.720p.HDTV.X264-DIMENSION.mkv 2014-12-03 03:05:38.5518 Debug - App: EpisodeNfoProvider returned no metadata for \\10.0.0.100\nas\media\VIDEO\TV Series\Anger Management\Season 2\Anger.Management.S02E81.720p.HDTV.X264-DIMENSION.mkv 2014-12-03 03:05:38.5518 Debug - App: Running EpisodeXmlProvider for \\10.0.0.100\nas\media\VIDEO\TV Series\Anger Management\Season 2\Anger.Management.S02E81.720p.HDTV.X264-DIMENSION.mkv 2014-12-03 03:05:38.5518 Debug - App: EpisodeXmlProvider returned no metadata for \\10.0.0.100\nas\media\VIDEO\TV Series\Anger Management\Season 2\Anger.Management.S02E81.720p.HDTV.X264-DIMENSION.mkv 2014-12-03 03:05:38.5518 Debug - App: Running FFProbeProvider for \\10.0.0.100\nas\media\VIDEO\TV Series\Anger Management\Season 2\Anger.Management.S02E81.720p.HDTV.X264-DIMENSION.mkv 2014-12-03 03:05:38.5978 Debug - MediaEncoder: C:\Users\Doron\AppData\Roaming\MediaBrowser-Server\ffmpeg\20141111\ffprobe.exe -i file:"\\10.0.0.100\nas\media\VIDEO\TV Series\Anger Management\Season 2\Anger.Management.S02E81.720p.HDTV.X264-DIMENSION.mkv" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format Any ideas? EDIT another data point: when investigating this, I took a couple of these episodes in the metadata browser, planted the TVDB ID of the episode in, saved and asked for a refresh. That did not help either. Edited December 3, 2014 by doron Link to comment Share on other sites More sharing options...
Beardyname 195 Posted December 3, 2014 Share Posted December 3, 2014 Are there some existing metadata that prevents MB3 from getting it's own? aka some .nfo's or something placed by some other software alongside your media? 1 Link to comment Share on other sites More sharing options...
doron 7 Posted December 3, 2014 Author Share Posted December 3, 2014 Are there some existing metadata that prevents MB3 from getting it's own? aka some .nfo's or something placed by some other software alongside your media? Hmm. I was about to respond "nope" when I realized there's a folder named "metadata" in the season folder, placed there by an ancient instance of MB2 (which still lived here until a few months ago). I removed this folder and did a refresh, and - metadata started flowing in. I still do not understand this fully - should MB3 be even looking at this subfolder? - I'm mentioning it as the sequence of events. Thanks! Link to comment Share on other sites More sharing options...
ebr 14925 Posted December 3, 2014 Share Posted December 3, 2014 Yes, that is the same place metadata is stored for TV seasons and, if there is existing metadata there, it will always take precedence over us fetching something else. 1 Link to comment Share on other sites More sharing options...
doron 7 Posted December 3, 2014 Author Share Posted December 3, 2014 Yes, that is the same place metadata is stored for TV seasons and, if there is existing metadata there, it will always take precedence over us fetching something else. Ah. Thanks! That being said, there was nothing in that folder that applied to the specific episodes I had problems with. Au contraire: since my MB3 settings are "do not store metadata with media", the last things that were there were related to 6 months old episodes, or older. So this is still a mystery. Link to comment Share on other sites More sharing options...
doron 7 Posted December 10, 2014 Author Share Posted December 10, 2014 Okay, I think I have to reopen this one. Going back to the original problem description: As of a recent version of server, some TV series episodes never get their metadata pulled. In one example, it is a whole season. No matter what I do, I can't make the server refetch metadata. In one test case, the series has 4 seasons. First three have their metadata filled perfectly; all of season 4, does not. There is zero "other" stuff in the season 4 folder. Just 6 mkv files. I tried: Insert TVDB id in the season metadata editor. Save. Refresh. Nothing. Insert TVDB id in specific episodes metadata. Save. Refresh. Nothing. Do a full media library scan. Wait. Refresh. Nothing. The log is much like the excerpt above. "Episode provider returned no metadata". Help!? Link to comment Share on other sites More sharing options...
ebr 14925 Posted December 10, 2014 Share Posted December 10, 2014 The metadata folder is usually hidden. Make sure you have hidden files turned on in explorer. Link to comment Share on other sites More sharing options...
doron 7 Posted December 10, 2014 Author Share Posted December 10, 2014 The metadata folder is usually hidden. Make sure you have hidden files turned on in explorer. Yep. No folder (or any other stuff) there. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now