Chuck 17 Posted November 30, 2014 Share Posted November 30, 2014 I've been consistently receiving the following error ... Version 3.0.5424.1 There was an error connecting to the remote Media Browser repository I've also been receiving intermittent errors with plugins saying that the trial period is over. However, I have paid the support fee and have a key installed Link to comment Share on other sites More sharing options...
Chuck 17 Posted November 30, 2014 Author Share Posted November 30, 2014 As an add-on challenge ... It looks like I'm also unable to access the plugins catalog Link to comment Share on other sites More sharing options...
bigjohn 656 Posted November 30, 2014 Share Posted November 30, 2014 Are you perhaps using IPv6? We seem to have trouble communicating with Comcast users over IPv6. Link to comment Share on other sites More sharing options...
Chuck 17 Posted December 1, 2014 Author Share Posted December 1, 2014 Looks like that could be the challenge. I have the router set to auto detect IPV6, and I'm using Comcast. I reset the IPV6, and was able to get the updates. Looks like the router is loosing the IPV6 configuration from Comcast on occasion. 1 Link to comment Share on other sites More sharing options...
bigjohn 656 Posted December 1, 2014 Share Posted December 1, 2014 Looks like that could be the challenge. I have the router set to auto detect IPV6, and I'm using Comcast. I reset the IPV6, and was able to get the updates. Looks like the router is loosing the IPV6 configuration from Comcast on occasion. Could you explain with a bit more detail what you did to resolve the issue? There have been several other users that have had issues connecting to our server via IPv6 on Comcast and any further details we can get on a resolution might help us towards a more permanent fix, or at least some guidelines for others to follow. Thanks! Link to comment Share on other sites More sharing options...
Chuck 17 Posted December 1, 2014 Author Share Posted December 1, 2014 (edited) Sure ... I'm using a Netgear Nighthawk R7000 In the Advanced Tab, Advanced Set-up, I selected IPv6 It was set to Auto Detect, but ... Connection Type DHCPRouter's IPv6 Address On WAN Was not showing the IPv6 address that should have been taken from DHCP I switched the option to Disabled and applied, then went back to Auto Detect. That seemed to have resolved the IPv6 address from DHCP, and all was good. Edited December 1, 2014 by Chuck 1 Link to comment Share on other sites More sharing options...
bigjohn 656 Posted December 1, 2014 Share Posted December 1, 2014 Thanks! Link to comment Share on other sites More sharing options...
Vicpa 559 Posted December 1, 2014 Share Posted December 1, 2014 Hi @@bigjohn, Chuck I will be interested if Chuck's refresh of ipv6 proves to be a long term fix. My experience has been different. Connectivity with ipv6 has been so sporadic, that I am back to using ipv4 addresses in my local host file. BigJohn do you think we can make ipv6 as an option ? You would probably know better, but it looks like other apps us alternate dns entries for ipv4 and ipv6. for example something like ipv4.mb3admin.com for ipv4mb3admin.com for ipv6 The server team will probably hate it but then based on a check box they can append the "ipv4." to the various urls. There is a more eloquent solution I am sure, but I will leave that up to you guys. I just would like the ability to select one or the other without mucking around with the hosts file or disabling ipv6 at the system level. Thanks!! 1 Link to comment Share on other sites More sharing options...
Chuck 17 Posted December 1, 2014 Author Share Posted December 1, 2014 What I noticed when I initially went into the router was that the IPv6 on the WAN and the LAN were both blank. That's why I did the refresh. It looked to me that the issue was with the Comcast DHCP assignment. Link to comment Share on other sites More sharing options...
bigjohn 656 Posted December 1, 2014 Share Posted December 1, 2014 @@Vicpa, Good idea, thanks for the input. We're already looking at ways to accomplish this and will take your idea into consideration. Link to comment Share on other sites More sharing options...
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