rsaxman 0 Posted November 12, 2014 Share Posted November 12, 2014 I can log in on the windows app but before my movies can load the app crashes. I have reinstalled and get the same result. Link to comment Share on other sites More sharing options...
7illusions 1249 Posted November 12, 2014 Share Posted November 12, 2014 Do you Think you can get me a log? 1. Start the app, without signing in. 2. Bring out the charms menu -> click settings -> view logs -> scroll to the bottom and click "Clear logs" 3. Sign in to the app and produce the crash 4. Start the app again, bring out the charms menu -> click settings -> view logs -> and select the application crash log. TIA Link to comment Share on other sites More sharing options...
Sylver BEE 0 Posted November 14, 2014 Share Posted November 14, 2014 Hi, I have the same problem. The app opens and detects my server. But once I choose a profil and try to connect, the app crashes. The log Sequence: 118Date/time: 2014-11-14T10:44:45.6895099+00:00Level: FATALThread: 3Logger: Application------------------------The application crashed: One or more errors occurred.------------------------MediaBrowser.Model.Net.HttpException: One or more errors occurred. ---> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote server returned an error: (422) InvalidOperationException. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait(TimeSpan timeout) at MediaBrowser.ApiInteraction.PortableHttpWebRequestFactory.<>c__DisplayClass5.<GetResponseAsync>b__4() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute()--- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext() --- End of inner exception stack trace --- at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()--- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at MediaBrowser.ApiInteraction.ApiClient.<SendAsync>d__4b.MoveNext()--- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at MediaBrowser.ApiInteraction.ApiClient.<GetDevicesOptions>d__288.MoveNext()--- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at MediaBrowser.ApiInteraction.ContentUploader.<UploadImages>d__6.MoveNext()--- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at MediaBrowser.Service.SettingsService.<UploadPictures>d__44.MoveNext()--- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__4(Object state) at System.Threading.WinRTSynchronizationContext.Invoker.InvokeCore()------------------------Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.0.1.153_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.0.1.153","InstallationId":"a68fff14-c75a-4e06-b48b-6d9e182d652c"} Link to comment Share on other sites More sharing options...
techywarrior 688 Posted November 18, 2014 Share Posted November 18, 2014 (edited) The app just updated and I am getting the exact same thing. I can't get into the app long enough to do anything. Is there another way to get you the log files? I'm not using MB Connect and it may not matter but I currently can't run the latest MBS version so I am still on 3959. I just have Windows 8.1 on a laptop, so I may be able to do more then the people on a Surface RT in getting info/details if you can tell me what you need. Edited November 18, 2014 by techywarrior Link to comment Share on other sites More sharing options...
tunibeta 0 Posted November 30, 2014 Share Posted November 30, 2014 i have exactly the same problem . any issues ? Link to comment Share on other sites More sharing options...
Luke 37191 Posted November 30, 2014 Share Posted November 30, 2014 i have exactly the same problem . any issues ? Please see http://mediabrowser.tv/community/index.php?/topic/790-how-to-report-a-problem/ This thread is almost three weeks old. Your issue is probably different. Link to comment Share on other sites More sharing options...
tunibeta 0 Posted December 2, 2014 Share Posted December 2, 2014 je viens de trouver ça ... a priori il y a un problème de licence.... un développeur jette un oeil Nom du journal :Microsoft-WS-Licensing/Admin Source : Microsoft-WS-Licensing Date : 01/12/2014 21:02:44 ID de l’événement :311 Catégorie de la tâche :Aucun Niveau : Avertissement Mots clés : Mot clé TLR Utilisateur : Système Ordinateur : Description : Le Windows Store a détecté un problème de licence avec le package 436337Illusions.com.MediaBrowser_3.0.4.156_neutral_split.scale-140_77hd5e1v1hqs4. Le package doit être sous licence pour que vous puissiez l’utiliser. Code de résultat : 0x0 XML de l’événement : <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-WS-Licensing" Guid="{ED76D77F-7FB5-4EE4-8268-EE46212CB2D3}" /> <EventID>311</EventID> <Version>0</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x2000000000000020</Keywords> <TimeCreated SystemTime="2014-12-01T20:02:44.966920300Z" /> <EventRecordID>577</EventRecordID> <Correlation /> <Execution ProcessID="4420" ThreadID="4848" /> <Channel>Microsoft-WS-Licensing/Admin</Channel> <Computer>SURFACE-IT</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="PackageName">436337Illusions.com.MediaBrowser_3.0.4.156_neutral_split.scale-140_77hd5e1v1hqs4</Data> <Data Name="ResultCode">0x0</Data> </EventData> </Event> Link to comment Share on other sites More sharing options...
7illusions 1249 Posted December 2, 2014 Share Posted December 2, 2014 The problem is not a app-license, it's a user license. Have you paid for the app or is it an expired trial? Link to comment Share on other sites More sharing options...
tunibeta 0 Posted December 2, 2014 Share Posted December 2, 2014 not a good thread for windows app. not the same install folder for app installed by windows store Link to comment Share on other sites More sharing options...
tunibeta 0 Posted December 8, 2014 Share Posted December 8, 2014 i have paid for the app.... Link to comment Share on other sites More sharing options...
tunibeta 0 Posted December 8, 2014 Share Posted December 8, 2014 i found why they crash .... old server doesn't work with 8.1 app store Link to comment Share on other sites More sharing options...
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