wteems 2 Posted May 8 Share Posted May 8 Hi, I have added my movies and audiobook folders to the library successfully but I am unable to add my TV folder. I am able to to click up until the immediate parent folder but as soon as I click the TV folder, it goes blank. I have attached screenshots for a bit more clarity. I have also given the Emby (internal user) the required permissions to access and use the folder but it doesn't change anything. Please let me know if you have seen this before and how it can be fixed. Thanks v4.7.14.0-724071400, installed from Synology package center Link to comment Share on other sites More sharing options...
Luke 37258 Posted May 8 Share Posted May 8 Hi there, have you taken a look at this guide on setting up media libraries on Synology? Link to comment Share on other sites More sharing options...
wteems 2 Posted May 8 Author Share Posted May 8 hi Luke, thanks for your feedback. I had gone through that and followed the steps, one of my initial screenshots shows the read/write permissions assigned to the emby user. It's still the same error. Link to comment Share on other sites More sharing options...
Solution FrostByte 5061 Posted May 8 Solution Share Posted May 8 42 minutes ago, wteems said: hi Luke, thanks for your feedback. I had gone through that and followed the steps, one of my initial screenshots shows the read/write permissions assigned to the emby user. It's still the same error. You may have a permissions problem at the file level also. Do you have a server log for when you tried adding the folder? It may contain an error. 1 Link to comment Share on other sites More sharing options...
wteems 2 Posted May 8 Author Share Posted May 8 45 minutes ago, FrostByte said: You may have a permissions problem at the file level also. Do you have a server log for when you tried adding the folder? It may contain an error. FrostByte you absolute legend, that was the issue. I checked the logs and saw access to the folder was denied. So I went to the folder level to make the read/write explicit for emby user and voila!!! 1 1 Link to comment Share on other sites More sharing options...
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