Unable to Connect to Emby Server

[stevediaz 0]

Hello

I'm facing  an issue with connecting to my Emby server, and I could use some help in troubleshooting. Here's the problem I'm facing:

 When attempting to access my Emby server, I'm facing an error message stating "Unable to connect to server" or a similar message. This happens continuously across different devices and browsers.

So far, I've tried restarting both my Emby server and the client devices, ensuring that the server is running and accessible on the network. I've also checked firewall settings and checked that port forwarding is correctly configured on my router. https://emby.media/support/articles/Installation.htmlinfo

Despite all this , I'm still unable to establish a connection to the Emby server. Any suggestions or troubleshooting steps  would be greatly appreciated.

Thank you for your help!

 

Thank you

stevediaz

[Neminem 692]

Try if this works, using the port you port forward in router is set to. 

Open Port Check Tool -- Verify Port Forwarding on Your Router (canyouseeme.org)

 

[Neminem 692]

Also need more info, like OS, emby version, security software, VPN etc.

 

 

[Neminem 692]

Does your router have a Dynamic ip or Static IP, are you behind CGNAT ?