Topgaza 0 Posted April 22 Share Posted April 22 (edited) I've installed Emby and there is an enable button. When I select it comes back as Operation failed ? Anyone any ideas please Edited April 22 by Topgaza Link to comment Share on other sites More sharing options...
Luke 37107 Posted April 22 Share Posted April 22 Hi there, how did you install Emby Server? Link to comment Share on other sites More sharing options...
Topgaza 0 Posted April 23 Author Share Posted April 23 (edited) Hi Luke. From the Terramaster app centre. Then I tried a manual install within the app centre settings with the latest version. but all it did was install the earlier version. Which was odd in itself. I'm on TOS 5.1 and the version of Emby on the Terramaster is 4.8.3.0. The manual install is with 4.8.5.0 and is the 64 bit TOS 5 version. The NAS is the F4-423 Edited April 23 by Topgaza Link to comment Share on other sites More sharing options...
Topgaza 0 Posted April 23 Author Share Posted April 23 Uninstalled Emby and downloaded the latest Beta version 4.9.0.14 and did a manual install. TOS asked me to confirm this was the version I want installed and went ahead and installed it. However when I opened the Emby icon it said 4.8.3.0 was installed and yet again on selecting Enable it just came back with Operation Failed. No other reasons given Link to comment Share on other sites More sharing options...
Luke 37107 Posted April 23 Share Posted April 23 Quote Hi Luke. From the Terramaster app centre. What version is available to you there? Link to comment Share on other sites More sharing options...
Topgaza 0 Posted April 23 Author Share Posted April 23 (edited) 4.8.3.0 But I have downloaded the latest 4.8.5.0 as in post above. But when I open the Emby icon it says its installed 4.8.3.0 which is just weird. It seems TOS 5.1 and Emby aren't communicating ... correctly Edited April 23 by Topgaza Link to comment Share on other sites More sharing options...
Luke 37107 Posted April 23 Share Posted April 23 Is any emby server log file generated? Emby Server Data Folder Link to comment Share on other sites More sharing options...
Topgaza 0 Posted April 23 Author Share Posted April 23 Not sure how to find that folder in TOS 5.1 Luke But as it didnt even enable I'm not sure any logs were generated anyway ? Link to comment Share on other sites More sharing options...
alucryd 216 Posted April 23 Share Posted April 23 (edited) 12 hours ago, Topgaza said: 4.8.3.0 But I have downloaded the latest 4.8.5.0 as in post above. But when I open the Emby icon it says its installed 4.8.3.0 which is just weird. It seems TOS 5.1 and Emby aren't communicating ... correctly That's a known issue, terramaster doesn't update the version in the dashboard with manual installs, despite the updated package metadata, I believe they display version information from their own store instead of what's in the manual install I just updated my F2-221 to TOS 5.1, the installed emby still worked after the update. I also tried uninstalling and reinstalling it. Is it a first install, or did you have a working version before upgrading? Edited April 23 by alucryd Link to comment Share on other sites More sharing options...
Topgaza 0 Posted April 23 Author Share Posted April 23 First install. I suspect I’m having some issues with Plex so wanted to try an alternative. Frustrating that I can’t even enable it of course Link to comment Share on other sites More sharing options...
alucryd 216 Posted April 23 Share Posted April 23 Does installing from the official store work? Is your NAS remotely accessible on a public IP so I could potentially do some troubleshooting via SSH? Link to comment Share on other sites More sharing options...
Topgaza 0 Posted April 23 Author Share Posted April 23 My NAS isn't on a public iP. I'm not willing to open it up but I appreciate your offer I'll try from the official site. But I suspect there is a fundamental issue with TNAS allowing Emby to enable which may need to look at as it's not just me. Obviously a combination of TNAS and Emby Link to comment Share on other sites More sharing options...
alucryd 216 Posted April 27 Share Posted April 27 It does work on different TNAS devices like the F2-221 so at the very least it's not a global issue. Also Terramaster does some testing on each device before putting packages in their store, which is why at least installing via the official store should work unless there's something wrong with your particular machine. Link to comment Share on other sites More sharing options...
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