HeroLeam 7 Posted April 15 Share Posted April 15 (edited) My application is paid for by Amazon, and every time I turn on my fire stick to use emby it keeps loading infinitely and it doesn't automatically connect the already saved user, I need to go to fire stick settings every time, in applications, emby app and clear the data, after that it works normally, but if I exit emby to access any other app and don't run emby on the fire stick for a while, I need to clear the app's data again to use it. This has been happening for a while now, a while ago this didn't happen, can you tell me why this happens? If I access the web via PC or cell phone it works normally... VID_20240415_191025.mp4 Edited April 15 by HeroLeam I added an addendum Link to comment Share on other sites More sharing options...
Luke 37084 Posted April 16 Share Posted April 16 Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
ebr 14916 Posted April 16 Share Posted April 16 7 hours ago, Luke said: Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Hi. On Amazon, you can just search for the app "Emby" and install from the store. Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted April 16 Author Share Posted April 16 (edited) 19 hours ago, Luke said: Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. 9 hours ago, ebr said: Hi. On Amazon, you can just search for the app "Emby" and install from the store. This one can't be installed, what I have is this one https://www.amazon.com/-/pt/gp/product/B00VVJKTW8/ref=mas_sim and that's what I paid to use on my fire stick lite attached image of the installed app version and server Edited April 16 by HeroLeam Link to comment Share on other sites More sharing options...
ebr 14916 Posted April 16 Share Posted April 16 Just now, HeroLeam said: This one can't be installed What device are you using? Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted April 17 Author Share Posted April 17 51 minutes ago, ebr said: What device are you using? https://www.amazon.com.br/Fire-TV-Stick-Lite/dp/B091G767YB Link to comment Share on other sites More sharing options...
ebr 14916 Posted April 17 Share Posted April 17 9 hours ago, HeroLeam said: https://www.amazon.com.br/Fire-TV-Stick-Lite/dp/B091G767YB Okay, we haven't enabled it for the lower devices yet. We could try that on the next update and see if it performs. Thanks. Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted April 17 Author Share Posted April 17 1 hour ago, ebr said: Okay, we haven't enabled it for the lower devices yet. We could try that on the next update and see if it performs. Thanks. ok, how will I receive notification that everything is ok in the next update? Link to comment Share on other sites More sharing options...
Luke 37084 Posted April 17 Share Posted April 17 4 hours ago, HeroLeam said: ok, how will I receive notification that everything is ok in the next update? Since it’s not in the store yet for you, you won’t, but after that you will. Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted April 17 Author Share Posted April 17 22 minutes ago, Luke said: Since it’s not in the store yet for you, you won’t, but after that you will. Yes, but my question is how will I know if it is already available? Will I need to go in every day to see? Another question, as I already paid to use it, will I need to pay again in this other app? Link to comment Share on other sites More sharing options...
Atalay20 0 Posted April 19 Share Posted April 19 I also have an issue with my firestick Lite which I dont have on any others. If I login with connect, it takes me to the other options screen. If I select change server I see the server but which I select it it goes back to the other options. If I log in manually from there it works but when I come back in I have to log in manually again. Is this an issue with the LITE version? Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted April 19 Author Share Posted April 19 1 hour ago, Atalay20 said: I also have an issue with my firestick Lite which I dont have on any others. If I login with connect, it takes me to the other options screen. If I select change server I see the server but which I select it it goes back to the other options. If I log in manually from there it works but when I come back in I have to log in manually again. Is this an issue with the LITE version? What I understand is that the version of the "Emby for Fire TV" app did not have a certain update to run functionally, which is why we are having this problem. I think that's it. We have to wait for the version of the "Emby" App to be released for the Fire Stick TV Lite device, when? I don't know, they didn't give a date for solving the problem... Link to comment Share on other sites More sharing options...
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