Billatron 3 Posted April 15 Share Posted April 15 Hi there, I've just recently noticed that I can no longer download subtitles from opensubtitles using the plugin. I've double checked the login details are all correct and I've not exceeded my download limit. I'm currently running Emby 4.8.3.0 as a docker container on unraid. Open Subtitles plugin is version 1.0.54.0. Below is exert on the error in the logs that I'm seeing. I don't suppose anybody else has come across. I've attached the full embyserver.txt log too. 2024-04-15 17:36:12.338 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login 2024-04-15 17:36:13.025 Info HttpClient: GET https://api.opensubtitles.com/api/v1/infos/languages 2024-04-15 17:36:13.049 Info OpenSubtitleComDownloader: Open Subtitles Languages: {"data":[{"language_code":"af","language_name":"Afrikaans"},{"language_code":"be","language_name":"Belarusian"},{"language_code":"my","language_name":"Burmese"},{"language_code":"ab","language_name":"Abkhazian"},{"language_code":"ar","language_name":"Arabic"},{"language_code":"hy","language_name":"Armenian"},{"language_code":"as","language_name":"Assamese"},{"language_code":"at","language_name":"Asturian"},{"language_code":"eu","language_name":"Basque"},{"language_code":"bn","language_name":"Bengali"},{"language_code":"br","language_name":"Breton"},{"language_code":"bg","language_name":"Bulgarian"},{"language_code":"ca","language_name":"Catalan"},{"language_code":"zh-cn","language_name":"Chinese (simplified)"},{"language_code":"fr","language_name":"French"},{"language_code":"ka","language_name":"Georgian"},{"language_code":"de","language_name":"German"},{"language_code":"gd","language_name":"Gaelic"},{"language_code":"ga","language_name":"Irish"},{"language_code":"gl","language_name":"Galician"},{"language_code":"el","language_name":"Greek"},{"language_code":"he","language_name":"Hebrew"},{"language_code":"hi","language_name":"Hindi"},{"language_code":"hr","language_name":"Croatian"},{"language_code":"hu","language_name":"Hungarian"},{"language_code":"ig","language_name":"Igbo"},{"language_code":"is","language_name":"Icelandic"},{"language_code":"ia","language_name":"Interlingua"},{"language_code":"kk","language_name":"Kazakh"},{"language_code":"lv","language_name":"Latvian"},{"language_code":"lt","language_name":"Lithuanian"},{"language_code":"ml","language_name":"Malayalam"},{"language_code":"it","language_name":"Italian"},{"language_code":"ja","language_name":"Japanese"},{"language_code":"km","language_name":"Khmer"},{"language_code":"ko","language_name":"Korean"},{"language_code":"ku","language_name":"Kurdish"},{"language_code":"mk","language_name":"Macedonian"},{"language_code":"mr","language_name":"Marathi"},{"language_code":"nv","language_name":"Navajo"},{"language_code":"no","language_name":"Norwegian"},{"language_code":"oc","language_name":"Occitan"},{"language_code":"fa","language_name":"Persian"},{"language_code":"pl","language_name":"Polish"},{"language_code":"pt-pt","language_name":"Portuguese"},{"language_code":"ps","language_name":"Pushto"},{"language_code":"ru","language_name":"Russian"},{"language_code":"sr","language_name":"Serbian"},{"language_code":"sk","language_name":"Slovak"},{"language_code":"sl","language_name":"Slovenian"},{"language_code":"sy","language_name":"Syriac"},{"language_code":"ta","language_name":"Tamil"},{"language_code":"me","language_name":"Montenegrin"},{"language_code":"ze","language_name":"Chinese bilingual"},{"language_code":"sd","language_name":"Sindhi"},{"language_code":"es","language_name":"Spanish"},{"language_code":"sw","language_name":"Swahili"},{"language_code":"sv","language_name":"Swedish"},{"language_code":"tt","language_name":"Tatar"},{"language_code":"te","language_name":"Telugu"},{"language_code":"th","language_name":"Thai"},{"language_code":"tk","language_name":"Turkmen"},{"language_code":"tr","language_name":"Turkish"},{"language_code":"uk","language_name":"Ukrainian"},{"language_code":"uz","language_name":"Uzbek"},{"language_code":"vi","language_name":"Vietnamese"},{"language_code":"cy","language_name":"Welsh"},{"language_code":"ro","language_name":"Romanian"},{"language_code":"pt-br","language_name":"Portuguese (BR)"},{"language_code":"zh-tw","language_name":"Chinese (traditional)"},{"language_code":"sq","language_name":"Albanian"},{"language_code":"an","language_name":"Aragonese"},{"language_code":"az","language_name":"Azerbaijani"},{"language_code":"bs","language_name":"Bosnian"},{"language_code":"cs","language_name":"Czech"},{"language_code":"da","language_name":"Danish"},{"language_code":"nl","language_name":"Dutch"},{"language_code":"en","language_name":"English"},{"language_code":"eo","language_name":"Esperanto"},{"language_code":"et","language_name":"Estonian"},{"language_code":"fi","language_name":"Finnish"},{"language_code":"id","language_name":"Indonesian"},{"language_code":"kn","language_name":"Kannada"},{"language_code":"lb","language_name":"Luxembourgish"},{"language_code":"ms","language_name":"Malay"},{"language_code":"ma","language_name":"Manipuri"},{"language_code":"mn","language_name":"Mongolian"},{"language_code":"ne","language_name":"Nepali"},{"language_code":"or","language_name":"Odia"},{"language_code":"si","language_name":"Sinhalese"},{"language_code":"se","language_name":"Northern Sami"},{"language_code":"so","language_name":"Somali"},{"language_code":"tl","language_name":"Tagalog"},{"language_code":"ur","language_name":"Urdu"},{"language_code":"pm","language_name":"Portuguese (MZ)"},{"language_code":"ea","language_name":"Spanish (LA)"},{"language_code":"ex","language_name":"Extremaduran"},{"language_code":"pr","language_name":"Dari"},{"language_code":"sp","language_name":"Spanish (EU)"},{"language_code":"sx","language_name":"Santali"},{"language_code":"tp","language_name":"Toki Pona"},{"language_code":"nb","language_name":"Norwegian Bokmal"}]} 2024-04-15 17:36:13.312 Info HttpClient: GET https://api.opensubtitles.com/api/v1/subtitles?imdb_id=413099&languages=en&moviehash=ae881ef93f91be65&query=Evan Almighty.mp4 2024-04-15 17:36:15.605 Info Server: http/1.1 POST http://host2:8096/emby/Items/2305877/RemoteSearch/Subtitles/e02a34f56233e3e5e7765144ca8f184f_srt_en_581106_False_True?MediaSourceId=daa9cb5f1574d702035cebeeca08b239&X-Emby-Client=Emby for Windows&X-Emby-Device-Name=BILLYBOT5000&X-Emby-Device-Id=oD3f1ghpiUkiDMbPmClwvrpkxaaTlwUxtlz6Uj06Y9c&X-Emby-Client-Version=1.1.551.0&X-Emby-Token=x_secret1_x&X-Emby-Language=en-gb. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; MSAppHost/3.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.19045 2024-04-15 17:36:15.873 Info HttpClient: POST https://api.opensubtitles.com/api/v1/download 2024-04-15 17:36:15.965 Error Server: Error processing request *** Error Report *** Version: 4.8.3.0 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Linux version 6.1.74-Unraid (root@Develop-612) (gcc (GCC) 12.2.0, GNU ld version 2.40-slack151) #1 SMP PREEMPT_DYNAMIC Fri Feb 2 11:06:32 PST 2024 Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: system/System.Private.CoreLib.dll Processor count: 4 Data path: /config Application path: /system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: NotAcceptable at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.DownloadSubtitlesToString(String id, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.GetSubtitlesInternal(String id, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.DownloadSubtitles(BaseItem item, String subtitleId, LibraryOptions libraryOptions, CancellationToken cancellationToken) at Emby.Api.Subtitles.SubtitleService.Post(DownloadRemoteSubtitles request) at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task) at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() Any help would be greatly appreciated. Thanks embyserver.txt Link to comment Share on other sites More sharing options...
Happy2Play 8289 Posted April 15 Share Posted April 15 There are a couple other topics as this is a OpenSubtitle change/issue. Link to comment Share on other sites More sharing options...
Billatron 3 Posted April 15 Author Share Posted April 15 I appreciate you looking at this thread. I did see the top one you linked before posting it. I wasn't convinced the download threshold was the cause as the site said I hadn't downloaded a single subtitle today and I created a brand new account only to find the same error. Seems like multiple people are being affected by this having read some of the latest updates on that thread. I'll keep an eye on it across the coming days and see if there is any movement. Thanks Link to comment Share on other sites More sharing options...
Solution Billatron 3 Posted April 16 Author Solution Share Posted April 16 Looks like it's sorted now. I didn't do anything so I'm assuming this was sorted on the opensubtitles end. 2 1 Link to comment Share on other sites More sharing options...
Santacrab 0 Posted April 16 Share Posted April 16 I'm getting the same error. No subtitles downloaded yet on the new account just created on opensubtitles.com (I was using org previousely. which stopped working) Link to comment Share on other sites More sharing options...
Q-Droid 650 Posted April 16 Share Posted April 16 If it's the same problem would it be possible to merge the threads? Link to comment Share on other sites More sharing options...
dfajar2 2 Posted April 17 Share Posted April 17 Same Error “NotAcceptable”. Link to comment Share on other sites More sharing options...
Luke 37084 Posted April 20 Share Posted April 20 Hi, we are looking into this. But yes right now it is intermittent. Thanks. Link to comment Share on other sites More sharing options...
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