sftech13 6 Posted April 16 Author Share Posted April 16 (edited) 22 minutes ago, Luke said: HI, if you turn off subtitles before playing, how does that compare? Same thing, it doesn't play. If I jump to 2min in it plays or anything past the intro. With or without subs it plays. Just the intro part, which is weird. I even tried another copy of the film. It does work on Android app though. Edited April 16 by sftech13 Link to comment Share on other sites More sharing options...
Happy2Play 8291 Posted April 16 Share Posted April 16 So you are saying if you disable "Cinema Intros" completely you have no playback issues? Link to comment Share on other sites More sharing options...
sftech13 6 Posted April 16 Author Share Posted April 16 Just now, Happy2Play said: So you are saying if you disable "Cinema Intros" completely you have no playback issues? My apologies, not cinema intros, just the intro at the start of the movie. Like where is shows the production company. Link to comment Share on other sites More sharing options...
Happy2Play 8291 Posted April 16 Share Posted April 16 Okay just the intro of any given movie/media not actual intro files. 1 Link to comment Share on other sites More sharing options...
sftech13 6 Posted April 16 Author Share Posted April 16 So here is another log from this weekend on another movie that wouldn't play. I noticed the last part of the log says: 18:42:47.886 [segment @ 0xdbc100] Opening '/var/lib/emby/transcoding-temp/E19919/E19919_138.ts.tmp' for writing 18:42:47.962 subtitle_kickoff: resend - pts: 416208 18:42:47.962 subtitle_kickoff: call subtitle_resend_current 416218 frame->format: 3 18:42:48.040 Too many packets buffered for output stream 1:1. 18:42:48.096 Conversion failed! 18:42:48.096 EXIT Does this mean anything? ffmpeg-transcode-46f2f15c-6f0b-4e09-8a37-7929b5d00930_1.txt Link to comment Share on other sites More sharing options...
Happy2Play 8291 Posted April 16 Share Posted April 16 (edited) Devs will have to confirm but still seems subtitle related. You have a file with 42 subtitles and 6 of those subs are sent hls to the stream. Do you any files with no subtitles to test with? Edited April 17 by Happy2Play 1 Link to comment Share on other sites More sharing options...
sftech13 6 Posted April 16 Author Share Posted April 16 27 minutes ago, Happy2Play said: Devs will have to config but still seems subtitle related. You have a file with 42 subtitles and 6 of those subs are sent hls to the stream. Do you any files with no subtitles to test with? I think it's the encoding of the media files. I'm going to try another file from a different source and see what happens. The same source same HDR 10 4K video stream works on several other medias with subtitles. Maybe this is a bad copy or two. Link to comment Share on other sites More sharing options...
Happy2Play 8291 Posted April 16 Share Posted April 16 Something else the devs will have to comment on also is DOVI. DOVI configuration record: version: 1.0, profile: 8, level: 6, rpu flag: 1, el flag: 0, bl flag: 1, compatibility id: 1 Are all the files with issues DV? Link to comment Share on other sites More sharing options...
sftech13 6 Posted April 16 Author Share Posted April 16 23 minutes ago, Happy2Play said: Something else the devs will have to comment on also is DOVI. DOVI configuration record: version: 1.0, profile: 8, level: 6, rpu flag: 1, el flag: 0, bl flag: 1, compatibility id: 1 Are all the files with issues DV? Yes, both those files are Link to comment Share on other sites More sharing options...
Solution sftech13 6 Posted April 17 Author Solution Share Posted April 17 So what are the odds that 2 different medias would cause this issue. I grabbed another copy from a different release groups and it plays fine, transcoding 4k HDR10 to 1080P 4mb with 12 subs. I want to thank @SamES@Happy2Playand @Lukefor your time and help with troubleshooting. 1 Link to comment Share on other sites More sharing options...
Happy2Play 8291 Posted April 17 Share Posted April 17 1 hour ago, sftech13 said: So what are the odds that 2 different medias would cause this issue. I grabbed another copy from a different release groups and it plays fine I guess the real question would be what is different with the media info? Link to comment Share on other sites More sharing options...
sftech13 6 Posted April 17 Author Share Posted April 17 58 minutes ago, Happy2Play said: I guess the real question would be what is different with the media info? Working Media General Unique ID : 125241283448614435727879017060677269834 (0x5E389803B790415A1722527A9209394A) Complete name : /media/Movies/Ferrari (2023)/Ferrari (2023) {imdb-tt3758542} [Bluray-2160p][DV HDR10][TrueHD Atmos 7.1][x265]-W4NK3R.mkv Format : Matroska Format version : Version 4 File size : 33.1 GiB Duration : 2 h 10 min Overall bit rate mode : Variable Overall bit rate : 36.4 Mb/s Movie name : Ferrari.2023.2160p.UHD.BluRay.TrueHD.7.1.DoVi.HDR10.x265-W4NK3R Encoded date : UTC 2024-03-26 04:56:04 Writing application : mkvmerge v83.0 ('Circle Of Friends') 64-bit Writing library : libebml v1.4.5 + libmatroska v1.7.1 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5.1@High HDR format : SMPTE ST 2086, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 2 h 10 min Bit rate : 32.4 Mb/s Width : 3 840 pixels Height : 1 608 pixels Display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.219 Stream size : 29.5 GiB (89%) Title : Ferrari.2023.2160p.UHD.BluRay.TrueHD.7.1.DoVi.HDR10.x265-W4NK3R Writing library : x265 3.5+112-ce8642f22:[Windows][MSVC 1938][64 bit] 10bit Encoding settings : cpuid=1111039 / frame-threads=5 / numa-pools=32 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x1608 / interlace=0 / total-frames=187146 / level-idc=51 / high-tier=1 / uhd-bd=0 / ref=5 / no-allow-non-conformance / repeat-headers / annexb / aud / no-eob / no-eos / hrd / info / hash=0 / temporal-layers=0 / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=8 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=80 / lookahead-slices=4 / scenecut=40 / no-hist-scenecut / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=0 / limit-modes / me=3 / subme=5 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / weightb / no-analyze-src-pics / deblock=-3:-3 / no-sao / no-sao-non-deblock / rd=4 / selective-sao=0 / no-early-skip / rskip / rskip-edge-threshold=0.020000 / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=1.20 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=11.4 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / vbv-maxrate=160000 / vbv-bufsize=160000 / vbv-init=0.9 / min-vbv-fullness=50.0 / max-vbv-fullness=80.0 / crf-max=0.0 / crf-min=0.0 / ipratio=1.30 / pbratio=1.20 / aq-mode=4 / aq-strength=0.90 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=0 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=1 / chromaloc-top=2 / chromaloc-bottom=2 / display-window=0 / master-display=G(13250,34500)B(7500,3000)R(34000,16000)WP(15635,16450)L(10000000,1) / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / hdr10 / hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / scenecut-aware-qp=0conformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0 / no-vbv-live-multi-pass / no-mcstf / no-sbrc Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : Display P3 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Audio #1 ID : 2 Format : MLP FBA 16-ch Format/Info : Meridian Lossless Packing FBA with 16-channel presentation Commercial name : Dolby TrueHD with Dolby Atmos Codec ID : A_TRUEHD Duration : 2 h 9 min Bit rate mode : Variable Bit rate : 3 263 kb/s Maximum bit rate : 5 322 kb/s Channel(s) : 8 channels Channel layout : L R C LFE Ls Rs Lb Rb Sampling rate : 48.0 kHz Frame rate : 1 200.000 FPS (40 SPF) Compression mode : Lossless Stream size : 2.96 GiB (9%) Language : English Default : Yes Forced : No Number of dynamic objects : 11 Bed channel count : 1 channel Bed channel configuration : LFE Audio #2 ID : 3 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Codec ID : A_AC3 Duration : 2 h 9 min Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 595 MiB (2%) Language : English Service kind : Complete Main Default : No Forced : No Text #1 ID : 4 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 2 min Bit rate : 0 b/s Count of elements : 7 Stream size : 402 Bytes (0%) Language : English Default : Yes Forced : Yes Text #2 ID : 5 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 2 min Bit rate : 41 b/s Count of elements : 1262 Stream size : 37.6 KiB (0%) Language : English Default : No Forced : No Text #3 ID : 6 Format : PGS Muxing mode : zlib Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 8 min Bit rate : 18.9 kb/s Count of elements : 2918 Stream size : 17.4 MiB (0%) Language : English Default : No Forced : No Text #4 ID : 7 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 1 h 57 min Bit rate : 42 b/s Count of elements : 1254 Stream size : 36.5 KiB (0%) Language : Danish Default : No Forced : No Text #5 ID : 8 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 1 h 57 min Bit rate : 43 b/s Count of elements : 1255 Stream size : 37.5 KiB (0%) Language : Finnish Default : No Forced : No Text #6 ID : 9 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 8 min Bit rate : 43 b/s Count of elements : 1122 Stream size : 40.8 KiB (0%) Language : German Default : No Forced : No Text #7 ID : 10 Format : PGS Muxing mode : zlib Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 1 h 57 min Bit rate : 23.4 kb/s Count of elements : 2028 Stream size : 19.7 MiB (0%) Language : Italian Default : No Forced : No Text #8 ID : 11 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 8 min Bit rate : 39 b/s Count of elements : 1267 Stream size : 37.0 KiB (0%) Language : Norwegian Default : No Forced : No Text #9 ID : 12 Format : PGS Muxing mode : zlib Codec ID : S_HDMV/PGS Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs Duration : 2 h 2 min Bit rate : 15.6 kb/s Count of elements : 2270 Stream size : 13.7 MiB (0%) Language : Spanish Default : No Forced : No Text #10 ID : 13 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 8 min Bit rate : 40 b/s Count of elements : 1294 Stream size : 37.9 KiB (0%) Language : Swedish Default : No Forced : No Menu 00:00:00.000 : :Chapter 1 00:07:01.129 : :Chapter 2 00:18:17.430 : :Chapter 3 00:30:29.703 : :Chapter 4 00:40:59.332 : :Chapter 5 00:51:07.106 : :Chapter 6 01:03:43.194 : :Chapter 7 01:10:41.863 : :Chapter 8 01:23:10.235 : :Chapter 9 01:33:04.788 : :Chapter 10 01:42:25.514 : :Chapter 11 01:56:33.528 : :Chapter 12 Not working General Unique ID : 50990852746861854635669362706802008908 (0x265C7B2418166C381E40CDA6489FE34C) Complete name : Ferrari.2023.2160p.AMZN.WEB-DL.DDP5.1.Atmos.HDR.H.265-FLUX.mkv Format : Matroska Format version : Version 4 File size : 13.9 GiB Duration : 2 h 10 min Overall bit rate : 15.2 Mb/s Writing application : mkvmerge v79.0 ('Funeral Pyres') 64-bit Writing library : libebml v1.4.4 + libmatroska v1.7.1 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5@Main HDR format : SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 2 h 10 min Bit rate : 14.4 Mb/s Width : 3 840 pixels Height : 1 600 pixels Display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 10 bits Bits/(Pixel*Frame) : 0.098 Stream size : 13.2 GiB (95%) Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : Display P3 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Maximum Content Light Level : 305 cd/m2 Maximum Frame-Average Light Level : 173 cd/m2 Audio ID : 2 Format : E-AC-3 JOC Format/Info : Enhanced AC-3 with Joint Object Coding Commercial name : Dolby Digital Plus with Dolby Atmos Codec ID : A_EAC3 Duration : 2 h 10 min Bit rate mode : Constant Bit rate : 768 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Delay relative to video : 23 s 668 ms Stream size : 715 MiB (5%) Language : English Service kind : Complete Main Default : Yes Forced : No Complexity index : 16 Number of dynamic objects : 15 Bed channel count : 1 channel Bed channel configuration : LFE Text #1 ID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 1 h 57 min Bit rate : 43 b/s Count of elements : 1269 Stream size : 37.3 KiB (0%) Language : English Default : No Forced : No Text #2 ID : 4 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 8 min Bit rate : 44 b/s Count of elements : 1453 Stream size : 42.0 KiB (0%) Title : SDH Language : English Default : No Forced : No Text #3 ID : 5 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 2 h 2 min Bit rate : 39 b/s Count of elements : 1136 Stream size : 35.9 KiB (0%) Title : Latin American Language : Spanish Default : No Forced : No Menu 00:00:00.000 : en:Chapter 01 00:10:53.403 : en:Chapter 02 00:21:13.398 : en:Chapter 03 00:30:40.215 : en:Chapter 04 00:41:09.844 : en:Chapter 05 00:51:17.619 : en:Chapter 06 01:03:53.708 : en:Chapter 07 01:10:52.377 : en:Chapter 08 01:20:11.519 : en:Chapter 09 01:30:57.499 : en:Chapter 10 01:41:13.782 : en:Chapter 11 01:52:10.021 : en:Chapter 12 02:04:29.094 : en:Chapter 13 Ran a quick chatgpt difference between the 2 files. 1st file works, 2nd doesn't. Here are the main differences between the two files: **1. File Size and Bit Rate:** - The first file is 33.1 GiB in size with an overall bit rate of 36.4 Mb/s. - The second file is 13.9 GiB in size with an overall bit rate of 15.2 Mb/s. **2. Video Format and Resolution:** - Both files use HEVC (High Efficiency Video Coding) for the video format. - The first file has a resolution of 3840x1608 pixels and a frame rate of 23.976 FPS. - The second file has a resolution of 3840x1600 pixels and the same frame rate of 23.976 FPS. **3. Audio Format:** - The first file uses TrueHD with Dolby Atmos and has a bit rate of 3,263 kb/s, 8 channels, and lossless compression. - The second file uses Enhanced AC-3 with Joint Object Coding (Dolby Digital Plus with Dolby Atmos) and has a bit rate of 768 kb/s, 6 channels, and lossy compression. **4. Subtitles and Text Streams:** - Both files include English subtitles, but the number of subtitle and text streams differs slightly. - The first file contains multiple text and subtitle tracks in different languages, including UTF-8 and PGS formats. - The second file contains English, Spanish, and Latin American text streams, and all are in UTF-8 format. **5. Chapter Points:** - Both files have chapter points, but the time intervals for each chapter are different between the two files. These are the main differences between the two files in terms of size, video and audio format, subtitles, and chapter points. Link to comment Share on other sites More sharing options...
Happy2Play 8291 Posted April 17 Share Posted April 17 (edited) A dev or file junky will probably be able to explain more as it is a format difference. More toward the HDR format. working Format profile : Main 10@L5.1@High HDR format : SMPTE ST 2086, HDR10 compatible Not working Format profile : Main 10@L5@Main HDR format : SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible Edited April 17 by Happy2Play Link to comment Share on other sites More sharing options...
FrostByte 5051 Posted April 17 Share Posted April 17 The second file is simply HEVC level 5 HDR10+ and is typical of streaming media from Amazon, Paramount+, etc which stream HDR10+. HEVC level 5.1 HDR10+ is what you would find on UHD for movies like Shaun of the dead. Either way, even a TV which doesn't support HDR10+ will still play it because it's just metadata and something like a LG will just ignore the extra metadata. Maybe the file which isn't working just has a bad header, or something. Try remuxing to see if that works. Otherwise maybe upload a small sample which isn't working. Link to comment Share on other sites More sharing options...
FrostByte 5051 Posted April 17 Share Posted April 17 I just played 5 minutes of "A Gentleman in Moscow" with no issue. Format profile : Main 10@L5@Main HDR format : SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible Link to comment Share on other sites More sharing options...
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