Subtitles are at least 1 minute late on Samsung TV ( QN65QN90CAF )

[Katagena 1]

Hi i just bought a new Samsung TV ( QN65QN90CAF )  and i have some problems with subtitle.

They are at least 1 minute (maybe more) late. I tried the option to delay or advance the subtitle but that's change nothing. 
Is there any option to change to avoid this problem ? I cant believe i am the only one in this situation. 

Thanks in advance !

ps : I used to use Emby on Nvidia Shield before and it worked flawlessly. 

[Luke 37086]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[visproduction 123]

Try remuxing the video content with ffmpeg or AVIDemux.  It could be that the media timeline has issues, prehaps from some editing.  Look to see if the timeline counts down correctly when you play the media either with Emby or another 3rd party player.  Remuxing takes a couple minutes.  You can just set it to copy audio and video.  Maybe this will fix it.

[Luke 37086]

@Katagena?

[Katagena 1]

Sorry all ! 

I just see i got answers here.

I subscribed to a service and i don't have any control on the medias. 

In fact it seems to be better since one week, they maybe do something after i contact them about this problem. (they told me they corrected something but i don't know what) 

I think my problem was not about the application but the server. 

Thanks a lot all and sorry to not have answered before. 

Edited April 24 by Katagena