High cpu usage

[axinnice 0]

Why is the CPU usage of this process so high, causing my entire service to freeze? My emby server is installed on ubuntu23.10

[axinnice 0]

请看图片

[axinnice 0]

/opt/emby-server/system/EmbyServer -programdat/var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb

This process consumes too much CPU and causes the entire service to freeze. What is the reason and what is the solution?

[jaycedk 382]

Dev's need logs.

[Luke 37086]

HI there, let's look at an example of when this happened:

How to Report a Problem

Thanks.

[axinnice 0]

This is the log file

embyserver.txt

[Happy2Play 8290]

It would appear you have a network issue and cannot talk to TVDB, TMDB.

2024-04-08 00:00:09.148 Error HttpClient: Error getting response from https://api4.thetvdb.com/v4/login
	*** Error Report ***
	Version: 4.7.12.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 6.5.0-26-generic (buildd@lcy02-amd64-070) (x86_64-linux-gnu-gcc-13 (Ubuntu 13.2.0-4ubuntu3) 13.2.0, GNU ld (GNU Binutils for Ubuntu) 2.4
	Framework: .NET 6.0.14
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 80
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Network is unreachable (api4.thetvdb.com:443)
	 ---> System.Net.Sockets.SocketException (101): Network is unreachable
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
	   at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
	   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.Net.Sockets.SocketException: Network is unreachable
	Source: System.Net.Sockets
	TargetSite: Void ThrowException(System.Net.Sockets.SocketError, System.Threading.CancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
	   at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)

 

Is there a reason you have not updated Emby (4.7.12.0)?

[axinnice 0]

8 minutes ago, Happy2Play said:

您似乎遇到了网络问题，无法与TVDB，TMDB通话。

2024-04-08 00:00:09.148 Error HttpClient: Error getting response from https://api4.thetvdb.com/v4/login
	*** Error Report ***
	Version: 4.7.12.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 6.5.0-26-generic (buildd@lcy02-amd64-070) (x86_64-linux-gnu-gcc-13 (Ubuntu 13.2.0-4ubuntu3) 13.2.0, GNU ld (GNU Binutils for Ubuntu) 2.4
	Framework: .NET 6.0.14
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 80
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Network is unreachable (api4.thetvdb.com:443)
	 ---> System.Net.Sockets.SocketException (101): Network is unreachable
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
	   at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
	   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.Net.Sockets.SocketException: Network is unreachable
	Source: System.Net.Sockets
	TargetSite: Void ThrowException(System.Net.Sockets.SocketError, System.Threading.CancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
	   at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)

 

您没有更新Emby（4.7.12.0）是有原因的吗？

So the reason for the high occupation of server CPU is the inability to access tmdb and tvdb?

Edited April 8 by axinnice

[axinnice 0]

8 minutes ago, Happy2Play said:

It would appear you have a network issue and cannot talk to TVDB, TMDB.

2024-04-08 00:00:09.148 Error HttpClient: Error getting response from https://api4.thetvdb.com/v4/login
	*** Error Report ***
	Version: 4.7.12.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 6.5.0-26-generic (buildd@lcy02-amd64-070) (x86_64-linux-gnu-gcc-13 (Ubuntu 13.2.0-4ubuntu3) 13.2.0, GNU ld (GNU Binutils for Ubuntu) 2.4
	Framework: .NET 6.0.14
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 80
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Network is unreachable (api4.thetvdb.com:443)
	 ---> System.Net.Sockets.SocketException (101): Network is unreachable
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
	   at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
	   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	Source: System.Net.Http
	TargetSite: Void MoveNext()
	InnerException: System.Net.Sockets.SocketException: Network is unreachable
	Source: System.Net.Sockets
	TargetSite: Void ThrowException(System.Net.Sockets.SocketError, System.Threading.CancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
	   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
	   at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)

 

Is there a reason you have not updated Emby (4.7.12.0)?

So the reason for the high occupation of server CPU is the inability to access tmdb and tvdb?

[Lessaj 61]

While not guaranteed to be the problem it is basically all the log is full of, so it should be resolved as a first step.

[Happy2Play 8290]

6 minutes ago, axinnice said:

So the reason for the high occupation of server CPU is the inability to access tmdb and tvdb?

Probably not but makes it really hard to go through the log.

All I am seeing is a lot of playback sessions and provider failures.

Edited April 8 by Happy2Play

[axinnice 0]

3 minutes ago, Happy2Play said:

可能不是，但很难浏览日志。

我所看到的只是很多播放会话和提供商故障。

I will solve this problem.

[axinnice 0]

This is the latest log. Users reported that watching high-bitrate movies would cause lag, but the server bandwidth is sufficient and all server hardware is normal.

embyserver.txt

[Luke 37086]

On 4/8/2024 at 11:42 AM, axinnice said:

This is the latest log. Users reported that watching high-bitrate movies would cause lag, but the server bandwidth is sufficient and all server hardware is normal.

embyserver.txt 94.09 MB · 3 downloads

Hi, what device did they report this on? Are you able to update to Emby Server 4.8 and see how things compare?

[axinnice 0]

18 hours ago, Luke said:

Hi, what device did they report this on? Are you able to update to Emby Server 4.8 and see how things compare?

There is a problem. This is the log after upgrading to 4.8.3. After the upgrade, emby-server will crash and automatically shut down.

embyserver-63848821015.txt

[Luke 37086]

On 4/15/2024 at 11:55 AM, axinnice said:

There is a problem. This is the log after upgrading to 4.8.3. After the upgrade, emby-server will crash and automatically shut down.

embyserver-63848821015.txt 68.14 MB · 1 download

@axinnicePlease update to Emby Server 4.8.5, then, please remove these plugins:

2024-04-15 20:07:15.914 Info App: Loading InfuseSync, Version=1.4.2.0, Culture=neutral, PublicKeyToken=null from /var/lib/emby/plugins/InfuseSync.dll
2024-04-15 20:07:15.914 Info App: Loading playback_reporting, Version=2.1.0.5, Culture=neutral, PublicKeyToken=null from /var/lib/emby/plugins/playback_reporting.dll

Then please let us know if you're still having an issue after that. Thanks.

[axinnice 0]

On 4/24/2024 at 8:09 AM, Luke said:

@axinnicePlease update to Emby Server 4.8.5, then, please remove these plugins:

2024-04-15 20:07:15.914 Info App: Loading InfuseSync, Version=1.4.2.0, Culture=neutral, PublicKeyToken=null from /var/lib/emby/plugins/InfuseSync.dll
2024-04-15 20:07:15.914 Info App: Loading playback_reporting, Version=2.1.0.5, Culture=neutral, PublicKeyToken=null from /var/lib/emby/plugins/playback_reporting.dll

Then please let us know if you're still having an issue after that. Thanks.

After upgrading to 4.8.5, CPU memory overflow still occurs, causing the server to crash.

embyserver-63850028949.txt

[Luke 37086]

13 hours ago, axinnice said:

After upgrading to 4.8.5, CPU memory overflow still occurs, causing the server to crash.

embyserver-63850028949.txt 190.59 MB · 2 downloads

@axinnicecan you please attach the complete emby server log? thanks.

[axinnice 0]

4小时前，卢克说：

@axinnice您能否附上完整的 EMBY 服务器日志？谢谢。

The total size exceeds 190mb, I will send it in two parts

embyserver-63850028949.txt

[axinnice 0]

4小时前，卢克说：

@axinnice您能否附上完整的 EMBY 服务器日志？谢谢。

2

embyserver-63850028949-1.txt