questor765 3 Posted April 3 Share Posted April 3 I just attempted installing version 4.8.3.0 over my old version via sudo dpkg -i emby-server-deb_4.8.3.0_amd64.deb But the service will no longer start. I tried removing the package and doing a fresh install, but no luck there either. Strangely, it appears that my etc/embyserver.conf file has been removed. Any advice or suggestions would be welcome ---Fresh install attempt--- sudo dpkg -i emby-server-deb_4.8.3.0_amd64.deb Selecting previously unselected package emby-server. (Reading database ... 184568 files and directories currently installed.) Preparing to unpack emby-server-deb_4.8.3.0_amd64.deb ... Unpacking emby-server (4.8.3.0) ... Setting up emby-server (4.8.3.0) ... usermod: no changes Created symlink /etc/systemd/system/multi-user.target.wants/emby-server.service → /lib/systemd/system/emby-server.service. Job for emby-server.service failed because of unavailable resources or another system error. See "systemctl status emby-server.service" and "journalctl -xeu emby-server.service" for details. Processing triggers for libc-bin (2.35-0ubuntu3.6) ... ---service status--- systemd[1]: emby-server.service: Failed with result 'resources'. Failed to start Emby Server is a personal media server with apps on just about every device. emby-server.service: Failed to load environment files: No such file or directory emby-server.service: Failed to run 'start' task: No such file or directory emby-server.service: Failed with result 'resources'. Failed to start Emby Server is a personal media server with apps on just about every device. emby-server.service: Failed to load environment files: No such file or directory emby-server.service: Failed to run 'start' task: No such file or directory emby-server.service: Failed with result 'resources'. Failed to start Emby Server is a personal media server with apps on just about every device. Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 3 Share Posted April 3 Hi, is any emby server log file generated? Emby Server Data Folder Also what version did you upgrade from? Link to comment Share on other sites More sharing options...
questor765 3 Posted April 3 Author Share Posted April 3 I will check for a log file after work tonight. If I remember correctly from last night, I started the process with version 4.7.13 Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 3 Share Posted April 3 OK that would be great, thanks. Link to comment Share on other sites More sharing options...
questor765 3 Posted April 4 Author Share Posted April 4 The most recent logfile was from when I stopped the server prior to upgrading. So nothing that seems noteworthy there. No new log entries or files since I installed the new dpkg. So it seems like it isn't even starting Apparently I was previously on version 4.7.11 Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 4 Share Posted April 4 Hi, what version of Ubuntu is it? Link to comment Share on other sites More sharing options...
Schleudertrauma 4 Posted April 7 Share Posted April 7 (edited) On 4/3/2024 at 7:22 AM, questor765 said: Job for emby-server.service failed because of unavailable resources or another system error. See "systemctl status emby-server.service" and "journalctl -xeu emby-server.service" It says "unavailable resources", please make sure you have enough space on your hard disk for running emby. I had the same issue that emby didn't want to start after i rebooted my vm after updating the system and the issue was that my hard disk partition emby was installed, on ran out of space. I fixed it quickly and everything got back to normal. In case that hard disk space is not the problem, have you tried the second command which linux provides? Execute "journalctl -xeu emby-server.service". Maybe it tells you more about the issue than the systemctl command. Greetings Schleudi Edited April 7 by Schleudertrauma Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 8 Share Posted April 8 @questor765? Link to comment Share on other sites More sharing options...
questor765 3 Posted April 9 Author Share Posted April 9 Sorry for the large lag in responses. Life happens, and disrupts things. I've been running on Ubuntu 22.04.4 LTS For Schleudertrauma's recommendation, I've got about 13GB left on the drive, so that doesn't look to be a promising avenue. Link to comment Share on other sites More sharing options...
Lessaj 61 Posted April 10 Share Posted April 10 (edited) Please post your service file definition and check if the EnvironmentFile exists since that's what it's erroring on. I just installed a fresh Ubuntu 22 doing nothing other than logging in, running an apt-get upgrade, downloading the deb and installing and have no error related to that. The environment file doesn't really have much in it anyway you could always create it manually but I don't see why it wouldn't be creating it if it didn't exist and would be suspect of any other files being created. /etc/emby-server.conf # Path to your emby library (default: /var/lib/emby) EMBY_DATA= Edited April 10 by Lessaj Link to comment Share on other sites More sharing options...
questor765 3 Posted April 16 Author Share Posted April 16 Well, my ubuntu install decided to go belly up over the weekend. Leaving me to think there was some underlying issue outside of Emby. I'll cross my fingers and do a fresh install on everything. Thanks for your help, all the same Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 16 Share Posted April 16 11 minutes ago, questor765 said: Well, my ubuntu install decided to go belly up over the weekend. Leaving me to think there was some underlying issue outside of Emby. I'll cross my fingers and do a fresh install on everything. Thanks for your help, all the same Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
questor765 3 Posted April 20 Author Share Posted April 20 About halfway back on my feet at this point. I decided to put a fresh install on my truenas-scale server. Instead of the machine that went belly up Good news is that I can stream media in the house again. Bad news is that I'm facing some sort of networking issue. Emby can't reach tvdb, imdb, etc for identifying media. Nor can it reach the premier verification server. 2024-04-20 22:54:08.871 Error SecurityManager: Error checking registration status of MBSupporter *** Error Report *** Version: 4.8.3.0 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Linux version 6.1.74-production+truenas (root@tnsbuilds01.tn.ixsystems.net) (gcc (Debian 12.2.0-14) 12.2.0, GNU ld (GNU Binutils for Debian) 2.40) #2 Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: system/System.Private.CoreLib.dll Processor count: 4 Data path: /config Application path: /system System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Name or service not known (mb3admin.com:443) ---> System.Net.Sockets.SocketException (0xFFFDFFFF): Name or service not known at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.Security.PluginSecurityManager.UpdateRegistrationStatus(String feature, String key, String version, CancellationToken cancellationToken) Source: System.Net.Http TargetSite: Void MoveNext() InnerException: System.Net.Sockets.SocketException: Name or service not known Source: System.Net.Sockets TargetSite: Void ThrowException(System.Net.Sockets.SocketError, System.Threading.CancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 21 Share Posted April 21 4 hours ago, questor765 said: About halfway back on my feet at this point. I decided to put a fresh install on my truenas-scale server. Instead of the machine that went belly up Good news is that I can stream media in the house again. Bad news is that I'm facing some sort of networking issue. Emby can't reach tvdb, imdb, etc for identifying media. Nor can it reach the premier verification server. 2024-04-20 22:54:08.871 Error SecurityManager: Error checking registration status of MBSupporter *** Error Report *** Version: 4.8.3.0 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Linux version 6.1.74-production+truenas (root@tnsbuilds01.tn.ixsystems.net) (gcc (Debian 12.2.0-14) 12.2.0, GNU ld (GNU Binutils for Debian) 2.40) #2 Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: system/System.Private.CoreLib.dll Processor count: 4 Data path: /config Application path: /system System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Name or service not known (mb3admin.com:443) ---> System.Net.Sockets.SocketException (0xFFFDFFFF): Name or service not known at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.Security.PluginSecurityManager.UpdateRegistrationStatus(String feature, String key, String version, CancellationToken cancellationToken) Source: System.Net.Http TargetSite: Void MoveNext() InnerException: System.Net.Sockets.SocketException: Name or service not known Source: System.Net.Sockets TargetSite: Void ThrowException(System.Net.Sockets.SocketError, System.Threading.CancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) Hi, looks like you have something preventing the server from sending these outgoing requests. Typical causes are firewall, security software or vpn. Can you please look into those and let us know what you find? Link to comment Share on other sites More sharing options...
questor765 3 Posted April 21 Author Share Posted April 21 Unless truenas sets up it's own firewall rules in the middle of things, the only firewall for the network is set to block incoming packets without an established connection and allow all outgoing. Pretty bare bones there No security software or VPN in the mix Link to comment Share on other sites More sharing options...
questor765 3 Posted April 21 Author Share Posted April 21 For a point of comparison, I tried installing emby-server on my linux desktop. That succesfully talks to the licensing server. So the issue is at least local to the truenas server/container Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 22 Share Posted April 22 Can you think of something you might have on the server machine that could be blocking Emby Server from sending these outgoing requests? Link to comment Share on other sites More sharing options...
questor765 3 Posted April 22 Author Share Posted April 22 Nothing obvious to me. I shut down the other apps I have running, without any impact. Link to comment Share on other sites More sharing options...
questor765 3 Posted April 22 Author Share Posted April 22 (edited) I can reach outside servers like google.com from the server terminal client. So it seems like it should be an issue with the way I've got Emby or Kubernetes set up. I've got the kubernetes cluster set with all the default network addressing It's pointed at my router as the ip4 gateway Its bonded to a bridge NIC I've tried with an without the host network flag set in the app settings ----------------------------------- I tried changing the server's dns server to 8.8.8.8, figured that maybe my normal dns server was at fault I found an allow/deny outgoing connections setting in Truenas, but it was allready on allow Edited April 22 by questor765 Link to comment Share on other sites More sharing options...
questor765 3 Posted April 22 Author Share Posted April 22 I think I'm zeroing in on the issue. After playing around with terminal access from inside the other apps on my server, it appears to be a DNS issue. I can ping anything by ip address in apps or from the Truenas proper. But as soon as I go by website names, the apps can no longer reach anything. 1 Link to comment Share on other sites More sharing options...
questor765 3 Posted April 22 Author Share Posted April 22 (edited) Yup, that did it. I modified resolv.conf to point to a DNS of my choosing. Apparently there is something wrong with the kubernetes DNS that truenas set things to. Now I just have to figure out how to make the edit survive rebooting the cluster app Edited April 22 by questor765 1 Link to comment Share on other sites More sharing options...
Luke 37086 Posted April 22 Share Posted April 22 Thanks for following up! Link to comment Share on other sites More sharing options...
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