Emby 4.8 error message with android TV

[Adamaen 2]

Hello,

Since a few weeks, each time i launch emby client on my shield i got this error message:

"There appears to be a problem accessing your server.Ensure it is running and the network is available."

Nothing change in my docker emby configuration.

Depspite of this message, everything is running fine.

I have found this error message in the log everytime i launch the client:

Quote

2024-03-26 19:19:22.256 Info Server: http/1.1 POST http://‌â€â€192.168.1.200‌:8096/emby/Sessions/Capabilities/Full. UserAgent: Dalvik/2.1.0 (Linux; U; Android 11; SHIELD Android TV Build/RQ1A.210105.003)
2024-03-26 19:19:22.257 Info Server: http/1.1 Response 204 to ‌â€â€192.168.1.141‌. Time: 1ms. POST http://‌â€â€192.168.1.200‌:8096/emby/Sessions/Capabilities/Full
2024-03-26 19:19:23.168 Error Server: Error processing request
    *** Error Report ***
    Version: 4.8.3.0
    Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
    Operating system: Linux version 6.1.0-0.deb11.17-amd64 (debian-kernel@lists.debian.org) (gcc-10 (Debian 10.2.1-6) 10.2.1 20210110, GNU ld (GNU Binutils for Debian) 2.35
    Framework: .NET 6.0.25
    OS/Process: x64/x64
    Runtime: system/System.Private.CoreLib.dll
    Processor count: 12
    Data path: /config
    Application path: /system
    System.FormatException: System.FormatException: String '27/03/2023 20:19' was not recognized as a valid DateTime.
       at System.DateTimeParse.Parse(ReadOnlySpan`1 s, DateTimeFormatInfo dtfi, DateTimeStyles styles, TimeSpan& offset)
       at System.DateTimeOffset.Parse(String input, IFormatProvider formatProvider, DateTimeStyles styles)
       at MediaBrowser.Controller.Api.BaseApiService.GetItemsQuery(BaseItem parentItem, BaseItemsRequest request, DtoOptions dtoOptions, User user, ILibraryManager libraryManager, ILocalizationManager localization)
       at Emby.Api.UserLibrary.ItemsService.GetQueryResult(GetItems request, DtoOptions dtoOptions, User user)
       at Emby.Api.UserLibrary.ItemsService.GetItems(GetItems request)
       at Emby.Api.UserLibrary.ItemsService.Get(GetItems request)
       at Emby.Server.Implementations.Services.ServiceController.Execute(HttpListenerHost appHost, Object requestDto, IRequest req, Type serviceType)
       at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: System.Private.CoreLib
    TargetSite: System.DateTime Parse(System.ReadOnlySpan`1[System.Char], System.Globalization.DateTimeFormatInfo, System.Globalization.DateTimeStyles, System.TimeSpan ByRef)
    
2024-03-26 19:19:23.168 Info Server: http/1.1 Response 500 to ‌â€â€192.168.1.141‌. Time: 3ms. GET http://‌â€â€192.168.1.200‌:8096/emby/Users/bd9343f43e324eb89d6dbb18d07d8d4c/Items?SortBy=ProductionYear,PremiereDate,SortName&EnableTotalRecordCount=false&recursive=true&IncludeItemTypes=Movie&StartIndex=0&Fields=PrimaryImageAspectRatio,CanDelete,ItemCounts,DisplayPreferencesId,CriticRating,CommunityRating,OfficialRating,PremiereDate,EndDate,ProductionYear&sortOrder=Descending&Limit=30&MinPremiereDate=27/03/2023 20:19&format=json

The error appears also with my mobile from outside home (everything still working).

error.txt

[Luke 37066]

Hi, we'll take a look at this. Thanks for reporting.

[exus 10]

same issue "there appears to be a problem accessing your server" error but everything is running fine

[Luke 37066]

7 hours ago, exus said:

same issue "there appears to be a problem accessing your server" error but everything is running fine

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.