Jump to content

FireTV Beta Removal


SeanM
Go to solution Solved by SeanM,

Recommended Posts

SeanM

Hi,

Is there a method to remove the old FireTV beta app from my account?  I am stuck with both the regular and test versions anytime I install either one.   The two icons for each are stuck together.  If i install one, it installs the icons for both, if i move/pin one in the hotbar in the FireTV interface it moves/pins both.  

Thank you

Link to comment
Share on other sites

Perhaps ask Amazon because we no longer have anyone listed in the beta program and don't use it on that platform.

Link to comment
Share on other sites

SeanM
Posted (edited)
22 minutes ago, ebr said:

Perhaps ask Amazon because we no longer have anyone listed in the beta program and don't use it on that platform.

Ok I guess I can give that a try.. I figured they would have no idea what I'm talking about, and tell me to contact the app owner..

Here is the problem:

 

image.png.ecf7736c44f858b2215d6c202745105d.png

 

I think you are right tho, as when I delete it from my account it re-appears.. so I think this is bugged on my account somehow.  I'll see what they tell me.

Thank you.

Edited by SeanM
Link to comment
Share on other sites

  • Solution
SeanM

Just to button this up.   Issue is resolved.  Amazon was able to fix it on their end.   No more duplicate entry.

  • Thanks 2
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...