markpainter 0 Posted March 7 Share Posted March 7 (edited) Hi Folks. Just come to Emby from Plex, and have bought the lifetime licence. Running it on a Synology DS218+ Nas, and just about everything works perfectly, and much faster than Plex., so I am very happy with it. However, I have around 50,000 music tracks and it plays them perfectly if I select an album or playlist, or individual track. But if I select to play a genre, Emby hangs with the error message in the logs:- System.IO.IOException: System.IO.IOException: The configured user limit (8192) on the number of inotify watches has been reached, or the operating system failed to allocate a required resource. I am sure I have read somewhere it's a Synology or Lynux specific issue, but has anyone a suggestion for how I can overcome it please? I am able to log into the NAS using Putty, but am defiantly no expert in command line work! Edited March 7 by markpainter Link to comment Share on other sites More sharing options...
markpainter 0 Posted March 7 Author Share Posted March 7 Log File attached if it helps. embyserver-63845401508.txt Link to comment Share on other sites More sharing options...
Luke 37069 Posted March 8 Share Posted March 8 HI, what genre did you try to play? Link to comment Share on other sites More sharing options...
markpainter 0 Posted March 8 Author Share Posted March 8 Hi Luke It was Ska. FYI I have implemented the fix described elsewhere for the "System.IO.IOException: The configured user limit (8192) on the number of inotify watches has been reached" , so that is no longer a factor with this. As a test, this morning I restarted the server and tried again in the hope that the above fix would have cured it. Sadly there was no change. All that happens is the circle rotates on the screen and nothing else happens. EMBY also becomes inaccessible from other clients and not a lot more happens. I left it like this for 10 minutes but it didn't change. Attempting to restart the Emby server from the NAS control panel just leaves it in a 'Shutting Down' status, so I end up having to force a restart of the NAS. Link to comment Share on other sites More sharing options...
markpainter 0 Posted March 8 Author Share Posted March 8 ** Update ** Tried to play another genre that only had a handful of tracks - with exactly the same results. However, I was able to stop the server from the Synology desktop, without having to reboot the NAS. Link to comment Share on other sites More sharing options...
markpainter 0 Posted March 8 Author Share Posted March 8 Curiouser and curiouser! Rather then mess around I completely removed the music library from Emby and started again adding a handful of albums at a time in case the Database was corrupt. Now, if I go into the music folder everything works correctly, unless I select a genre. Then, instead of a music track of that genre, it's playing a music video of that genre instead of an audio track. Now, as a newbie this may be a setting somewhere that I have switched, but it's confusing the heck out of me! Link to comment Share on other sites More sharing options...
Luke 37069 Posted March 11 Share Posted March 11 Hi there, can you please provide a specific example? Thanks. Link to comment Share on other sites More sharing options...
markpainter 0 Posted March 12 Author Share Posted March 12 Hi Luke Something is definitely amiss - it's back to crashing again when I try to play a genre. It happily plays the audio from a selected file from within a genre, but crashes if I try to play that genre. I have made a video of it happening here :- https://mega.nz/file/czED0YCI#VGB50n0w7VqI1xR1jHwrXa1PCjvmhnpod8yeqxRTTMo After it does the circle as seen on the video it gives the attached error message. I have also attached the log file. Log.txt Link to comment Share on other sites More sharing options...
Luke 37069 Posted March 14 Share Posted March 14 On 3/12/2024 at 6:18 AM, markpainter said: Hi Luke Something is definitely amiss - it's back to crashing again when I try to play a genre. It happily plays the audio from a selected file from within a genre, but crashes if I try to play that genre. I have made a video of it happening here :- https://mega.nz/file/czED0YCI#VGB50n0w7VqI1xR1jHwrXa1PCjvmhnpod8yeqxRTTMo After it does the circle as seen on the video it gives the attached error message. I have also attached the log file. Log.txt 76.65 kB · 0 downloads What play button exactly did you click on? Link to comment Share on other sites More sharing options...
markpainter 0 Posted March 14 Author Share Posted March 14 Hi Luke, thanks for getting back to me. It's the big play button that shows when you hover your mouse over the genre icon as in the screenshot. Link to comment Share on other sites More sharing options...
Luke 37069 Posted March 17 Share Posted March 17 OK we're looking into it. Thanks. Link to comment Share on other sites More sharing options...
markpainter 0 Posted March 17 Author Share Posted March 17 1 hour ago, Luke said: OK we're looking into it. Thanks. Oh that's great - Thank you. Link to comment Share on other sites More sharing options...
TheFarCyanide 1 Posted March 29 Share Posted March 29 Hey guys, @markpainterThanks for submitting the information, you saved me some time! I have the same symptoms happening with my Synology. @LukeIf there is any additional information I could provide which could be helpful, please let me know. 1 Link to comment Share on other sites More sharing options...
Luke 37069 Posted March 29 Share Posted March 29 1 hour ago, TheFarCyanide said: Hey guys, @markpainterThanks for submitting the information, you saved me some time! I have the same symptoms happening with my Synology. @LukeIf there is any additional information I could provide which could be helpful, please let me know. Please attach the emby server log from when the problem occurred: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
markpainter 0 Posted April 11 Author Share Posted April 11 On 17/03/2024 at 19:31, Luke said: OK we're looking into it. Thanks. Hi Luke - have you had a chance to investigate yet? Link to comment Share on other sites More sharing options...
Luke 37069 Posted April 11 Share Posted April 11 Hi, yes we are looking at it. Thanks. Link to comment Share on other sites More sharing options...
Luke 37069 Posted April 19 Share Posted April 19 Hi, can you please try updating to Emby server 4.8.4 and try again using the Emby web app? Please let us know how things compare. Thanks. Link to comment Share on other sites More sharing options...
markpainter 0 Posted April 20 Author Share Posted April 20 Sadly I have already moved onto beta 4.9.xx. (To see ig that had fixed the issues) Tried to put 8.4 back on and it said I couldn't downgrade, so I uninstalled the Beta and installed 8.4 again. However Emby won't start after doing that. It starts up and then stops. If I manually start it up again it does the same - starts then stop. So I put 4.9.0.14 back on and it's all running again. Tried the play genre again using the web version of the player and there is no difference - it still crashes everything. Will try to install 8.4 again shortly, and will let you know if it will run this time. Link to comment Share on other sites More sharing options...
markpainter 0 Posted April 20 Author Share Posted April 20 (edited) Tried to install 8.4 again, and it ran this time. But although all the media showed up, it appeared to have no access to the files themselves. Even if I tried to re-add them it said it had no access. (Although nothing had changed on the Synology permissions) Gone back to 4.9.0.14 and all is ok again - except the 'Play Genre' which still crashes the system. Edited April 20 by markpainter Error in version number Link to comment Share on other sites More sharing options...
Luke 37069 Posted April 22 Share Posted April 22 OK yes you can't roll back from 4.9 to 4.8 due to database changes in 4.9. Once 4.9 goes stable, then you can switch back to the stable channel at that time. Thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now