1071491696 0 Posted March 3 Share Posted March 3 After upgrading to 4.8.0, all of my movies displayed this when I clicked on them. I thought it was an occasional malfunction, so I didn't pay attention. Yesterday, I upgraded to 4.8.3, but the situation still persists. So today, I uninstalled all the EMBY folders and registry, and after reinstalling, it still looks like this. Can you tell me where the problem is? Thank you Link to comment Share on other sites More sharing options...
Abobader 2947 Posted March 3 Share Posted March 3 Hello 1071491696, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
1071491696 0 Posted March 3 Author Share Posted March 3 Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted March 3 Share Posted March 3 Can you post the server log per the link above. Link to comment Share on other sites More sharing options...
1071491696 0 Posted March 3 Author Share Posted March 3 24 minutes ago, Happy2Play said: 您可以通过上面的链接发布服务器日志吗？ Okay, thank you. This is the log file embyserver.txt Link to comment Share on other sites More sharing options...
1071491696 0 Posted March 4 Author Share Posted March 4 Help Help…… Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted March 4 Share Posted March 4 Sorry there is really nothing in your log LibraryMonitor: Watching directory with new FileSystemWatcher for E:\下载 for item 4 Where are you clicking to get the image above? What library content type is the library and what is in this folder? Link to comment Share on other sites More sharing options...
1071491696 0 Posted March 5 Author Share Posted March 5 (edited) On 3/4/2024 at 11:05 AM, Happy2Play said: Sorry there is really nothing in your log LibraryMonitor: Watching directory with new FileSystemWatcher for E:\下载 for item 4 Where are you clicking to get the image above? What library content type is the library and what is in this folder? Okay, thank you very much~I put all the movie files here in [E: \ 下载], and then EMBY can retrieve it and display it Then I clicked on "My Media【我的媒体】" and it displayed like this When I click on play on the movie, it prompts me that there is no compatible stream。 When I want to click in to view the specific information of the movie, it shows Content no longer available Thank you again for your reply. I hope I have made it clearer Edited March 5 by 1071491696 Link to comment Share on other sites More sharing options...
Rob McChesney 1 Posted March 5 Share Posted March 5 Same problem for me after the server update. I've tried restarting, and different browsers and machines. current log attached. embyserver-63845212222.txt Link to comment Share on other sites More sharing options...
jaycedk 383 Posted March 5 Share Posted March 5 (edited) @Rob McChesneynot sure this is the same issue as ops. Ops logs are lagging info. But in your case, It look like your media files are unreachable. And Emby thinks you have deleted them. Your log is full of errors like these. 2024-03-05 03:51:22.571 Info App: Removing item from database, Type: Folder, Name: .tmp.driveupload, Path: \\Robsm4800\d\MUSIC_MASTER_FOLDER\.tmp.driveupload, Id: 177707 2024-03-05 03:51:23.731 Info App: Deleting path C:\Users\RobEmby\AppData\Roaming\Emby-Server\programdata\metadata\library\92\92a3e07c560dfa60408770a61113145f 2024-03-05 03:51:23.731 Info App: Deleting path C:\Users\RobEmby\AppData\Roaming\Emby-Server\programdata\metadata\library\92\92a3e07c560dfa60408770a61113145f And this 2024-03-05 03:50:14.921 Error App: Error in validateChildren for 136436 \\ROBS-T1700\1tb_backup\emby AUDIOS master\1.3a_One on Ones- IFS (audios) *** Error Report *** Version: 4.8.3.0 Command line: C:\Users\RobEmby\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows 10.0.19045 Framework: .NET 6.0.27 OS/Process: x64/x64 Runtime: C:/Users/RobEmby/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Data path: C:\Users\RobEmby\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\RobEmby\AppData\Roaming\Emby-Server\system System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '\\ROBS-T1700\1tb_backup\emby AUDIOS master\1.3a_One on Ones- IFS (audios)'. at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound) at System.IO.Enumeration.FileSystemEnumerator`1.Init() at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized) at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized) at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options) at Emby.Server.Implementations.IO.ManagedFileSystem.EnumerateFileSystemInfos(DirectoryInfo dir, Boolean recursive) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive, FileSystemCredentials credentials) at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntriesInternal(String path) at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory) at MediaBrowser.Controller.Entities.Folder.GetNonCachedChildren(IDirectoryService directoryService, LibraryOptions libraryOptions) at MediaBrowser.Controller.Entities.BaseItem.ValidateChildrenInternal(IProgress`1 progress, CancellationToken cancellationToken, Boolean recursive, Boolean refreshChildMetadata, BaseItem[] collectionFolders, LibraryOptions libraryOptions, Dictionary`2 newItemIds, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService) at Emby.Server.Implementations.Library.LibraryManager.ValidatePhysicalRoots(IProgress`1 progress, IDirectoryService directoryService, CancellationToken cancellationToken) Source: System.Private.CoreLib TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean) Edited March 5 by jaycedk Link to comment Share on other sites More sharing options...
Rob McChesney 1 Posted March 5 Share Posted March 5 Got it, I'll give a day or two and start a new thread if I can't resolve on my own. Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 5 Share Posted March 5 8 hours ago, Rob McChesney said: Got it, I'll give a day or two and start a new thread if I can't resolve on my own. HI, let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
Rob McChesney 1 Posted March 5 Share Posted March 5 Still getting the same message ("Content no longer available") on all my PC's, (Windows 10) but everything works fine using my android phone. Tried multiple browsers, cleared cache's, and restarted: router, Emby, and PC's. Log is from PC that the Emby server resides on. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 6 Share Posted March 6 9 hours ago, Rob McChesney said: Still getting the same message ("Content no longer available") on all my PC's, (Windows 10) but everything works fine using my android phone. Tried multiple browsers, cleared cache's, and restarted: router, Emby, and PC's. Log is from PC that the Emby server resides on. embyserver.txt 141.13 kB · 2 downloads Hi, can you show a screenshot example? thanks. Link to comment Share on other sites More sharing options...
Rob McChesney 1 Posted March 6 Share Posted March 6 Screenshot error messages. Also, Emby works fine on Android and Roku. Link to comment Share on other sites More sharing options...
jaycedk 383 Posted March 6 Share Posted March 6 @Rob McChesneyYou need to figure out why Emby can't see / use your media files. On 3/5/2024 at 12:42 PM, jaycedk said: Could not find a part of the path '\\ROBS-T1700\1tb_backup\emby AUDIOS master\1.3a_One on Ones- IFS (audios)'. Link to comment Share on other sites More sharing options...
Rob McChesney 1 Posted March 6 Share Posted March 6 Thanks jaycdk, I checked the library and the two that you had highlighted were paths that I forgot to delete after a folder rename. I am fixing those and will re-post a server log. Link to comment Share on other sites More sharing options...
Rob McChesney 1 Posted March 6 Share Posted March 6 Most recent log... embyserver 3.6.24.txt Link to comment Share on other sites More sharing options...
jaycedk 383 Posted March 6 Share Posted March 6 2 hours ago, Rob McChesney said: Thanks jaycdk, I checked the library and the two that you had highlighted were paths that I forgot to delete after a folder rename. I am fixing those and will re-post a server log. I don't follow, Emby should have picked that up, during media scan. Your new logs, look fine, but does not have a lot in them. Did you try to play or view anything ? Link to comment Share on other sites More sharing options...
Rob McChesney 1 Posted March 6 Share Posted March 6 Once I deleted the paths that I had accidentally left in the library it fixed that portion of the errors. The screenshots that I attached above show what happens when I try to play any audio or video on my windows PC's, but my Android devices and my Roku are functioning as expected (correctly). The problem is only in Windows (10) and it doesn't matter what browser I use. Error messages seem to point to a UPaP/Port Forwarding issue, but I'm not sure if there is a solution or if I need to do a fresh install from a backup. Link to comment Share on other sites More sharing options...
1071491696 0 Posted March 7 Author Share Posted March 7 What about me……Please…… Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 7 Share Posted March 7 15 hours ago, 1071491696 said: What about me……Please…… Hi, have you tried running a full scan of all libraries? Link to comment Share on other sites More sharing options...
1071491696 0 Posted March 8 Author Share Posted March 8 8 hours ago, Luke said: Hi, have you tried running a full scan of all libraries? Yes, I have scanned all the resource libraries and the situation remains the same. I delete or add files from the resource library, and EMBY will also display or delete them synchronously. But clicking on the thumbnail of the movie will display 【 Content no longer available 】 Link to comment Share on other sites More sharing options...
Luke 37095 Posted March 12 Share Posted March 12 Can you try removing the library from Emby Server, and then when the scan completes, then add it back? Link to comment Share on other sites More sharing options...
1071491696 0 Posted March 12 Author Share Posted March 12 8 hours ago, Luke said: Can you try removing the library from Emby Server, and then when the scan completes, then add it back? I'm sorry, I'm not very clear about it. I tried deleting the media library in EMBY, then re-adding and rescanning it, but the result was still the same. I'm at a loss as to what to do. EMBY can correctly synchronize the files in my folder, display the movie's name and poster correctly, but it just can't play or click to view detailed content……What else can I do to help you determine where the problem lies… Link to comment Share on other sites More sharing options...
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