Libersens 2 Posted February 29 Share Posted February 29 I am unable to activate my emby premier, as shown in the attachment. When i put in my key i get the thank you note but then the loading screen keeps going and the activation doesn't happen. I have tried to activate my code on a fresh install, this works but when i restore a previous backup the issue is back. Thanks in advance! Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 29 Share Posted February 29 HI there, can you please attach the emby server log from when the problem occurred: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
Libersens 2 Posted February 29 Author Share Posted February 29 Sorry here are the logs, these are from a fresh installation aswell. embyserver.txt embyserver-63844838878.txt embyserver-63844839326.txt Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 29 Share Posted February 29 Hi, strange. Nothing obvious here. Does this help? My Emby Key Says it is Invalid or Missing Link to comment Share on other sites More sharing options...
Libersens 2 Posted February 29 Author Share Posted February 29 (edited) No i don't think so the key always works, it just after restoring from a backup the infinite loop comes. Edited February 29 by Libersens Link to comment Share on other sites More sharing options...
Libersens 2 Posted February 29 Author Share Posted February 29 (edited) Would there be a manual way to retrieve and copy my data. Its mostly just user accounts and watch history i need. But i'm not sure what the save location of those would be on an ubuntu system. Edited February 29 by Libersens Link to comment Share on other sites More sharing options...
Solution Libersens 2 Posted March 1 Author Solution Share Posted March 1 So i just logged in again and suddenly the premiere key is being accepted and the loading screen doesn't reoccur. No clue what fixed it, but thanks for your replies up til now. 1 Link to comment Share on other sites More sharing options...
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