Paddy31 1 Posted February 27 Share Posted February 27 Hi, Today I upgraded my Synology NAS to DSM 7.1.1-42962 Update 6 and installed Emby Server Version 4.8.1.0 for DSM 7. I used the migration instructions on the Emby website (emby.media/community/index.php?/topic/99745-dsm-6-to-dsm-7-emby-migration-instructions/). After finishing the upgrade and after using Putty, I reinstalled Emby and checked my libraries to see if I could access my music, movies and family photos. While I can play my music and movies, I cannot see any of my photos. I treid removing the Home Videos and Photo library, did a full library scan and then created a new Home Videos and Photo library. Without results. None of my photos are shown in the library. I use shared folders on my NAS and my library paths are set like this: Folder: /volume1/Photo Optional SF path: \\pgnas\photo Folder: /volume1/Music Optional SF path: \\pgnas\Music Folder:/volume1/Video/Movies Optional SF path: \\pgnas\video\movies Folder: /volume1/Video/Music Videos Optional SF path: \\pgnas\video\Music Videos After checking the server logs, I noticed error reports like the one below. While I understand the access denied error, I can't figure out what I am doing wrong. I set read/write permissions for Emby under 'System Internal User' on all of my shared folders that Emby needs access to (see screenshot). Can someone give me advice? 2024-02-27 17:04:51.542 Error App: Error in GetFileSystemEntries for /volume1/Photo/Photo/1971 tot *** Error Report *** Version: 4.8.1.0 Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /var/packages/EmbyServer/var -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /var/packages/EmbyServer/var/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology7_{version}_x86_64.spk Operating system: Linux version 3.10.108 (root@build4) (gcc version 8.5.0 (GCC) ) #42962 SMP Mon May 29 14:35:41 CST 2023 Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll Processor count: 2 Data path: /var/packages/EmbyServer/var Application path: /volume1/@appstore/EmbyServer/system System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/volume1/Photo/1971 tot' is denied. ---> System.IO.IOException: Permission denied --- End of inner exception stack trace --- embyserver(3).txt Link to comment Share on other sites More sharing options...
Luke 37093 Posted February 28 Share Posted February 28 Hi, did you set the permissions recursively? What if you add one new photo under /volume1/Photo, then run a library scan. Does that get detected? Link to comment Share on other sites More sharing options...
Paddy31 1 Posted February 28 Author Share Posted February 28 Hi Luke, Your comment about recursive permissions got me thinking because i did not understand why I only had troubles with the Photo shared folder and not the other ones. And before I ran the DSM 7.1 update everything was working fine. Then I found a msg on the Synology forum that Photo is a special shared folder name and you have to manage permissions with the Synology Photo app (which I don't use). And I could see in the File Station app that the (system internal user) Emby account had no permissions on the subfolders in the Photo folder. And I could not add those permissions with File Station. So I resolved the issue by creating a new shared folder with a slightly different name, gave the (system internal user) Emby account r/w permissions, added the new path to the Photo library and copied one photo to that new share. It was immediately found by Emby. After that I copied all of my photos to that new share and run the library scan. I can now see of all of the photos in Emby again. Thanks for responding and setting me on the right track! 1 Link to comment Share on other sites More sharing options...
Luke 37093 Posted March 1 Share Posted March 1 Thanks for following up ! Link to comment Share on other sites More sharing options...
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