lizhaoyang555 0 Posted February 25 Share Posted February 25 Installed the 4.8.0.56 server through Synology Docker, purchased a one-year account with the email: 523800858@qq.com. Currently, after entering the key, it keeps spinning without displaying the expiration date. Other clients cannot restore purchases, leading to inability to use it normally.If you are still unable to use it, how can I request a refund? Link to comment Share on other sites More sharing options...
Happy2Play 8289 Posted February 25 Share Posted February 25 7 hours ago, lizhaoyang555 said: Installed the 4.8.0.56 server through Synology Docker May I ask why? As that is an old beta build. Can you post the server log when you applied the key? @ebr Link to comment Share on other sites More sharing options...
Luke 37084 Posted February 25 Share Posted February 25 Hi, please try updating to the latest build. If there's still an issue after that, then please email billingsupport@emby.media Thanks ! Link to comment Share on other sites More sharing options...
zgp 1 Posted April 8 Share Posted April 8 In China,The domain mb3admin.com is sometimes blocked,Unable to resolve or unreachable route,you can use ping tool test the domain. Link to comment Share on other sites More sharing options...
Luke 37084 Posted April 8 Share Posted April 8 1 hour ago, zgp said: In China,The domain mb3admin.com is sometimes blocked,Unable to resolve or unreachable route,you can use ping tool test the domain. Hi, how about using a VPN? Link to comment Share on other sites More sharing options...
zgp 1 Posted April 12 Share Posted April 12 On 2024/4/8 at PM1点12分, Luke said: 你好，请问使用VPN怎么样？ Using the VPN is feasible. This problem doesn't always occur, and sometimes it's normal 1 Link to comment Share on other sites More sharing options...
DarcyGG 0 Posted April 15 Share Posted April 15 hello你好，我也有同样的问题，请问你解决了吗 Link to comment Share on other sites More sharing options...
Luke 37084 Posted April 15 Share Posted April 15 10 hours ago, DarcyGG said: hello你好，我也有同样的问题，请问你解决了吗 Hi there, can you please describe your issue in more detail? Thanks. Link to comment Share on other sites More sharing options...
ebr 14916 Posted April 15 Share Posted April 15 Also please see: My Emby Key Says it is Invalid or Missing Link to comment Share on other sites More sharing options...
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