Synology EMBY4.8.1.0 Video transcoding and playback issues with mobile

[QIQI123456 0]

hello

I am using Synology DS1621+, System DSM 7.2.1-69057 Update 4

I am upgrading to EMBY4.8.1.0 on Synology DS1621+and currently have the following issues.

1. Playing 4K videos using the latest version of mobile apps, transcoding is not possible, streaming can be played, but sometimes 4K videos can be played, but it takes a long time to open.

2. Using the latest version of the mobile app to play 8K videos, transcoding and streaming cannot play videos. 3. However, I can play 4K and 8K movies on my computer using a browser. 4. When using transcoding on my phone or computer to play all 1080P videos, the opening speed is much slower compared to 4.7.14,

But when I use 4.7.14, the mobile app can play 4K and 8K videos when transcoding, and they are all the same video

The diary is as follows. May I ask what the problem is? thanks

I ask questions through translation software,

[Luke 37096]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[QIQI123456 0]

 

Hello, may I ask if it is possible to submit such an attachment? What additional information is needed

2024-02-25 18:42

App: Emby for Android 3.3.69
2304FPN6DC  

EMBYSERVER.txt FFMPEG.txt

Edited February 25 by QIQI123456

[Luke 37096]

On 2/25/2024 at 5:47 AM, QIQI123456 said:

 

Hello, may I ask if it is possible to submit such an attachment? What additional information is needed

2024-02-25 18:42

App: Emby for Android 3.3.69
2304FPN6DC  

EMBYSERVER.txt 7.45 kB · 0 downloads FFMPEG.txt 6.29 kB · 0 downloads

@QIQI123456are these logs truncated? Can you please attach the complete log files rather than snippets? Thanks.