Cannot connect to server: com.android.volley.servererror

[hellmut 1]

Hi Guys.

i have a server on Nvidia Shield TV, and i updated the server yesterday from 4.7.0.1 beta to 4.9.0.1 beta.

Now I:

- cannot login from the android app (the client, which is obviously on the same shield tv): says my credentials are invalid, and i get the error: "com.android.volley.servererror".

- cannot login from any browser locally or remotely. i get the default landing page at http://192.168.1.20:8096/web/index.html#!/index.html

Since i can't access the server, i can't get the logs, and can't know what the problem is...

I tried to reboot the server, no improvement. Tried to reboot the Shield, no improvement.

I'm stuck and I need a little help here please.

 

 

[Luke 37067]

@hellmutCan you get server log files from the server logs folder?

How to Report a Problem

Thanks !

[hellmut 1]

Hi @Luke, i attached the logs

embyserver.txt

[Luke 37067]

Hi, what version of android does the server machine run?

[hellmut 1]

Hi, android 11, latest update: Shield 9.1.1

[hellmut 1]

Hi @Luke, any clue ? 

[Luke 37067]

Hi, have you tried the latest build?

[hellmut 1]

Hi @Luke, it's better (the app sees the server and shows the media titles with images) but when I try to access the list of tv show episodes for example I get a timeout error. 

Server logs attached

embyserver.txt

[Luke 37067]

Hi, have you noticed all of these smb errors in your log:

2024-02-19 22:25:32.916 Error ImageProcessor: Error getting size from Skia for smb://192.168.1.254/Stockage/Videos/Series/Blue.Eye.Samurai.S01.1080p.WEBRip.x265-KONTRAST/Blue.Eye.Samurai.S01E05.1080p.WEBRip.x265-KONTRAST-thumb.jpg
	*** Error Report ***
	Version: 4.9.0.4
	Command line: /data/app/~~QIeCHV4aWE6tkRjJbA6-mQ==/com.emby.embyserver-BBeZteKhKoSKqMzjOn3AFA==/base.apk
	Operating system: Android 11 (REL) SDK:30 BuildId:RQ1A.210105.003  Incremental:7825230_3167.5736 Patch-Level: 2022-04-05
	Framework: Mono 6.12.0 (2020-02/c633fe92383) 4.0.50524.0
	OS/Process: Arm64/Arm64
	Runtime: mscorlib.dll
	Processor count: 4
	Data path: /storage/emulated/0/Android/data/com.emby.embyserver/files
	Application path: /data/user/0/com.emby.embyserver
	Fingerprint: NVIDIA/mdarcy/mdarcy:11/RQ1A.210105.003/7825230_3167.5736:user/release-keys
	Model: SHIELD Android TV - NVIDIA/NVIDIA
	Hardware: mdarcy/mdarcy/darcy/darcy
	SupportedAbis: arm64-v8a, armeabi-v7a, armeabi
	System.IO.IOException: System.IO.IOException: Authentication Failed.

Your network share requires a username and password. You'll need to configure this with the folders you added in Emby library setup.