Blam84 11 Posted February 9 Share Posted February 9 Originally, I thought it was because I turned on video thumbnail previews. But I've since removed them, and now I have plenty of my media that's glitching, stuttering, and repeating. Just curious if anyone else is experiencing the same thing? 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted February 9 Share Posted February 9 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
Blam84 11 Posted February 9 Author Share Posted February 9 I will try to find the bandwidth to gather this information and send along. Link to comment Share on other sites More sharing options...
Luke 37068 Posted February 9 Share Posted February 9 That would be great, thanks ! Link to comment Share on other sites More sharing options...
Blam84 11 Posted February 9 Author Share Posted February 9 I'm not sure which one it is, but these are the log files from what we were watching at the time. It was on a Roku, so if these aren't helpful, and you need the Roku debug logs, let me know. ffmpeg-transcode-ae9a0034-0df9-4e95-bf1b-0ea596bf5d69_1.txtffmpeg-transcode-ea1f1e98-8583-43ae-9236-4ed986347645_1.txtffmpeg-transcode-28b60aae-680d-42f4-9257-6efd6d1c30c0_1.txt Link to comment Share on other sites More sharing options...
ebr 14913 Posted February 10 Share Posted February 10 Hi. There will be a new update to the Roku app next week. We should re-evaluate with that. Thanks. 1 Link to comment Share on other sites More sharing options...
ghostuw 0 Posted February 10 Share Posted February 10 I had the same problem only on my Roku devices. I was able to resolve it by replacing the ffmpeg files with the latest from ffmpeg.org (well their link to someone who compiled them for Windows). Probably not the best solution but it seems to work now. Link to comment Share on other sites More sharing options...
ebr 14913 Posted February 11 Share Posted February 11 20 hours ago, ghostuw said: I had the same problem only on my Roku devices. I was able to resolve it by replacing the ffmpeg files with the latest from ffmpeg.org (well their link to someone who compiled them for Windows). Probably not the best solution but it seems to work now. We do NOT recommend this. Link to comment Share on other sites More sharing options...
tedfroop21 38 Posted February 11 Share Posted February 11 Don't know I would call it stuttering - more like it switches to a very low frame rate, and gets jerky. I have seen it a couple times. Link to comment Share on other sites More sharing options...
ghostuw 0 Posted February 11 Share Posted February 11 4 hours ago, ebr said: We do NOT recommend this. I agree with this recommendation as I have discovered issues with not using Emby's version of FFMPEG. I was under duress because the wife couldn't watch her shows . Link to comment Share on other sites More sharing options...
tedfroop21 38 Posted February 11 Share Posted February 11 Watched a mix of content since installing the beta @ebr sent a link to this morning and all seems OK so far. - Mix of MP4, MKV, HEVC content (including files that I saw a problems on.) - Mix of frame rates - 24 and 30 FPS I had a movie I started watching the other day that had some issues but I had not watched it since I ripped it. I am playing it right now and it has no issues at all. 2 Link to comment Share on other sites More sharing options...
Blam84 11 Posted February 20 Author Share Posted February 20 Just had my first issue since the Roku update. Pearl Harbor stopped, rewound a few seconds, and then played, without me doing anything to the remote or having any issues with internet, etc. This took place at 14:4 4. embyserver_stutter_pearlHarbor_1444.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted February 21 Share Posted February 21 On 2/20/2024 at 2:53 PM, Blam84 said: Just had my first issue since the Roku update. Pearl Harbor stopped, rewound a few seconds, and then played, without me doing anything to the remote or having any issues with internet, etc. This took place at 14:4 4. embyserver_stutter_pearlHarbor_1444.txt Hi, please attach the ffmpeg log as well. Thanks. Link to comment Share on other sites More sharing options...
Blam84 11 Posted February 22 Author Share Posted February 22 Attached: ffmpeg-remux-aaceceab-d109-41f8-a8e3-bf8746e336af_1.txt Link to comment Share on other sites More sharing options...
Blam84 11 Posted February 24 Author Share Posted February 24 The stuttering is happening almost constantly now with multiple files. How do I revert back to the old version of Emby? Link to comment Share on other sites More sharing options...
fridgefins 5 Posted February 26 Share Posted February 26 Im also experiencing intermittent starting/stopping in recent days, maybe a week. Not sure if its a networking issue and dont see any errors or irregularities in the logs so I came to see if anyone was experiencing anything. Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 1 Share Posted March 1 HI, can you please try the Emby Server 4.8.3 update and let us know if this helps? Thanks ! Link to comment Share on other sites More sharing options...
Blam84 11 Posted March 1 Author Share Posted March 1 I'm attempting to apply update but the version showing as active is 4.8.1.0. However, there are 44 alerts starting at midnight EST showing that 4.8.3.0 is installed. I am asked to restart the server. When I do, the update doesn't apply and I am prompted to install the update again. Rinse, lather, repeat. Link to comment Share on other sites More sharing options...
jochenhonig 13 Posted March 1 Share Posted March 1 Where can I get that update? I cannot find it here, where I usually get it from: https://emby.media/synology-server.html Link to comment Share on other sites More sharing options...
pwhodges 1531 Posted March 1 Share Posted March 1 1 hour ago, Blam84 said: I'm attempting to apply update but the version showing as active is 4.8.1.0. However, there are 44 alerts starting at midnight EST showing that 4.8.3.0 is installed. I am asked to restart the server. When I do, the update doesn't apply and I am prompted to install the update again. Rinse, lather, repeat. This typically means that some file or other in Emby is being held open somewhere (it's never clear where!). A reboot of the host server would clear it in this case. Paul Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 1 Share Posted March 1 3 hours ago, jochenhonig said: Where can I get that update? I cannot find it here, where I usually get it from: https://emby.media/synology-server.html HI , yes it's coming. Thanks. 1 Link to comment Share on other sites More sharing options...
Blam84 11 Posted March 1 Author Share Posted March 1 (edited) I have restarted the server and the issue persists. I have also removed the automatic update checkbox several times and saved the setting, and it keeps reapplying. Edited March 1 by Blam84 Link to comment Share on other sites More sharing options...
Blam84 11 Posted March 5 Author Share Posted March 5 Any advice @Luke? It still continues to attempt to apply the update, but it never works. Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 5 Share Posted March 5 Try shutting down Emby server, then download and install the update from our website on top of your existing version. Please see if that helps. Link to comment Share on other sites More sharing options...
Blam84 11 Posted March 6 Author Share Posted March 6 Link to comment Share on other sites More sharing options...
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