jgauthier 13 Posted February 6 Share Posted February 6 Running 4.8.0.80 on docker. I just configured opensubtitles.com. Upon searching for subtitles the logs show me this: 2024-02-06 10:41:11.931 Info HttpClient: GET api.opensubtitles.com/infos/languages 2024-02-06 10:41:11.933 Error SubtitleManager: Error searching for subtitles on Open Subtitles *** Error Report *** Version: 4.8.0.80 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Linux version 6.6.6-200.fc39.x86_64 (mockbuild@b3de6262f3a842038789eb90f1bd2e05) (gcc (GCC) 13.2.1 20231205 (Red Hat 13.2.1-6), GNU ld version 2.40-13 Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: system/System.Private.CoreLib.dll Processor count: 8 Data path: /config Application path: /system System.UriFormatException: System.UriFormatException: Invalid URI: The format of the URI could not be determined. at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind, UriCreationOptions& creationOptions) at System.Uri..ctor(String uriString) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetConnectionContextInternal(HttpRequestOptions options) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.GetOpenSubtitlesLanguages(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken) Source: System.Private.Uri TargetSite: Void CreateThis(System.String, Boolean, System.UriKind, System.UriCreationOptions ByRef) embyserver.zip Link to comment Share on other sites More sharing options...
jeffpeterson 2 Posted February 6 Share Posted February 6 Same issue here. Running on Docker. Tried updating to 4.9.0.0, but no joy. 2024-02-06 10:57:06.949 Info HttpClient: GET vip-api.opensubtitles.com/infos/languages 2024-02-06 10:57:06.952 Error SubtitleManager: Error searching for subtitles on Open Subtitles *** Error Report *** Version: 4.9.0.0 Command line: /app/emby/system/EmbyServer.dll -programdata /config -ffdetect /app/emby/bin/ffdetect -ffmpeg /app/emby/bin/ffmpeg -ffprobe /app/emby/bin/ffprobe -restartexitcode 3 Operating system: Linux version 6.1.0-0.deb11.7-amd64 (debian-kernel@lists.debian.org) (gcc-10 (Debian 10.2.1-6) 10.2.1 20210110, GNU ld (GNU Binutils for Debian) 2.35. Framework: .NET 6.0.25 OS/Process: x64/x64 Runtime: app/emby/system/System.Private.CoreLib.dll Processor count: 8 Data path: /config Application path: /app/emby/system System.UriFormatException: System.UriFormatException: Invalid URI: The format of the URI could not be determined. at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind, UriCreationOptions& creationOptions) at System.Uri..ctor(String uriString) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetConnectionContextInternal(HttpRequestOptions options) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.GetOpenSubtitlesLanguages(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken) Source: System.Private.Uri TargetSite: Void CreateThis(System.String, Boolean, System.UriKind, System.UriCreationOptions ByRef) Link to comment Share on other sites More sharing options...
Luke 37296 Posted February 6 Share Posted February 6 I think the open subtitles api is having an issue right now. We will report this to them. Thanks. Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 6 Author Share Posted February 6 They claim it's up! https://92500a62-df9e-42ed-82a4-e6b3eeb89365.site.hbuptime.com/ But: How does this work without us setting up an API consumer? The API doesn't seem to work with just a username and password, and the free-tier is very low usage. Link to comment Share on other sites More sharing options...
Luke 37296 Posted February 6 Share Posted February 6 Just now, jgauthier said: They claim it's up! https://92500a62-df9e-42ed-82a4-e6b3eeb89365.site.hbuptime.com/ But: How does this work without us setting up an API consumer? The API doesn't seem to work with just a username and password, and the free-tier is very low usage. Never said it was down. It's just returning data differently than yesterday. Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 6 Author Share Posted February 6 Fair enough. Are the details secret? Link to comment Share on other sites More sharing options...
Luke 37296 Posted February 6 Share Posted February 6 The login response is returning a different base url than it was previously. Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 8 Author Share Posted February 8 Just did a check and I see this is still occurring. They are still having an issue, I assume? Have they provided any time line for resolution? Link to comment Share on other sites More sharing options...
Sovjet 0 Posted February 8 Share Posted February 8 I have the same problem, I do see that it's returning the VIP API url instead of the default API url yesterday. So someone is definitely working on it . Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 8 Author Share Posted February 8 Thanks! Link to comment Share on other sites More sharing options...
Luke 37296 Posted February 8 Share Posted February 8 Let’s look at an example: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 8 Author Share Posted February 8 4 minutes ago, Luke said: Let’s look at an example: How to Report a Problem Thanks. I don't understand this comment. Link to comment Share on other sites More sharing options...
jaycedk 405 Posted February 8 Share Posted February 8 Click link. read and upload logs ! Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 8 Author Share Posted February 8 5 minutes ago, jaycedk said: Click link. read and upload logs ! My very post on the subject. Link to comment Share on other sites More sharing options...
Luke 37296 Posted February 8 Share Posted February 8 Please attach a server log from today that contains the problem you are having: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
roaku 797 Posted February 8 Share Posted February 8 (edited) 17 minutes ago, jgauthier said: My very post on the subject. Your log from that time says you had OpenSubtitles version 1.0.51.0 installed. 24-02-06 10:23:43.833 Info App: Loading OpenSubtitles, Version=1.0.51.0, Culture=neutral, PublicKeyToken=null from /config/plugins/OpenSubtitles.dll The latest version is 1.0.53.0, and users are reporting that this version has resolved the problem for them. So, if you have since updated to the latest version and are still having a problem, a new log from the latest version is needed to demonstrate it. Edited February 8 by roaku Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 8 Author Share Posted February 8 41 minutes ago, roaku said: Your log from that time says you had OpenSubtitles version 1.0.51.0 installed. 24-02-06 10:23:43.833 Info App: Loading OpenSubtitles, Version=1.0.51.0, Culture=neutral, PublicKeyToken=null from /config/plugins/OpenSubtitles.dll The latest version is 1.0.53.0, and users are reporting that this version has resolved the problem for them. So, if you have since updated to the latest version and are still having a problem, a new log from the latest version is needed to demonstrate it. Oh great an update! I will try it. I mean, that's what this thread was for after all. If only that was communicated. Link to comment Share on other sites More sharing options...
jgauthier 13 Posted February 8 Author Share Posted February 8 Yup, that fixed it/ 1 1 Link to comment Share on other sites More sharing options...
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