cpmcalary 1 Posted February 6 Share Posted February 6 Subtitle search function has stopped working entirely, getting no results for any media file (TV episode or movie). I am aware about the issue with OpenSubtitles (I made a new account on the new website, I did not transfer my account as I didn't see that option at the time so I don't know if that is an issue). I am not an OpenSubtitles VIP member but I am an Emby Premiere Member so I did not think I needed a VIP account. I uninstalled and reinstalled the plugin. I also installed other subtitle plugins. Hash match and forced subtitles both unchecked. Nothing works. Logs attached. embyserver.zip Link to comment Share on other sites More sharing options...
Abobader 2956 Posted February 6 Share Posted February 6 Hello cpmcalary, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
pwhodges 1538 Posted February 6 Share Posted February 6 Did you login using your username? Your email will not work. Paul Link to comment Share on other sites More sharing options...
cpmcalary 1 Posted February 6 Author Share Posted February 6 Yes, I am using the username. Link to comment Share on other sites More sharing options...
Luke 37214 Posted February 6 Share Posted February 6 Hi, try configuring your username and password again. They are sending back a response which seems to indicate you haven't logged in. Link to comment Share on other sites More sharing options...
AurelMarius 7 Posted February 6 Share Posted February 6 Same problem here. OpenSubtitles not working.log.txt Link to comment Share on other sites More sharing options...
Depechie 6 Posted February 6 Share Posted February 6 Have the same issue… logs say unauthorised. Also configured my username and not an email address. Running Emby server 4.8.0.80 Link to comment Share on other sites More sharing options...
manecosta87 1 Posted February 6 Share Posted February 6 Same issue here. Also on 4.8.0.80 Link to comment Share on other sites More sharing options...
Luke 37214 Posted February 7 Share Posted February 7 Please try the update to the Open Subtitles plugin that just went up. Thanks. Link to comment Share on other sites More sharing options...
Solution manecosta87 1 Posted February 7 Solution Share Posted February 7 Working for me now on Open Subtitles 1.0.53.0. Thanks for the quick fix! Amazing work! 1 Link to comment Share on other sites More sharing options...
cpmcalary 1 Posted February 7 Author Share Posted February 7 Confirmed, working for me now. Thanks! 1 Link to comment Share on other sites More sharing options...
Bambu Utila 7 Posted February 7 Share Posted February 7 (edited) I'm on 4.8.0.80 on Windows with Opensubtitles 1.0.53.0 and it is still not working, i have restarted Emby. I've tried the same credentials on opensubtitles.org and they are working! I still get the message: No results found. Have you configured ... In the logs i see this repeated: MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2024-02-06 22:35:55.777 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:35:55.777 Error Server: Access token is invalid or expired. 2024-02-06 22:35:59.778 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:35:59.778 Error Server: Access token is invalid or expired. 2024-02-06 22:36:03.780 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:03.780 Error Server: Access token is invalid or expired. 2024-02-06 22:36:07.779 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:07.779 Error Server: Access token is invalid or expired. 2024-02-06 22:36:11.782 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:11.782 Error Server: Access token is invalid or expired. 2024-02-06 22:36:15.781 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:15.781 Error Server: Access token is invalid or expired. Edited February 7 by Bambu Utila Link to comment Share on other sites More sharing options...
Luke 37214 Posted February 7 Share Posted February 7 28 minutes ago, Bambu Utila said: I'm on 4.8.0.80 on Windows with Opensubtitles 1.0.53.0 and it is still not working, i have restarted Emby. I've tried the same credentials on opensubtitles.org and they are working! I still get the message: No results found. Have you configured ... In the logs i see this repeated: MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2024-02-06 22:35:55.777 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:35:55.777 Error Server: Access token is invalid or expired. 2024-02-06 22:35:59.778 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:35:59.778 Error Server: Access token is invalid or expired. 2024-02-06 22:36:03.780 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:03.780 Error Server: Access token is invalid or expired. 2024-02-06 22:36:07.779 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:07.779 Error Server: Access token is invalid or expired. 2024-02-06 22:36:11.782 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:11.782 Error Server: Access token is invalid or expired. 2024-02-06 22:36:15.781 Warn Server: AUTH-ERROR: 192.168.66.11 - Access token is invalid or expired. 2024-02-06 22:36:15.781 Error Server: Access token is invalid or expired. hi, we're using OpenSubtitles.com now. Try redoing your authentication: 1 Link to comment Share on other sites More sharing options...
Bambu Utila 7 Posted February 7 Share Posted February 7 4 minutes ago, Luke said: hi, we're using OpenSubtitles.com now. Try redoing your authentication: Thank you so much for your quick reply! It's working now! 1 Link to comment Share on other sites More sharing options...
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