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No CC Button


dadofhgnadn

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dadofhgnadn

We have multiple playback devices but most are  FireTV, Android TV and Emby Theater. We recently purchased a TCL TV with Roku for the Guest Bedroom. I'm used to pushing the down arrow to access the CC button and options. The CC button is not showing up when I push the down arrow on the Roku device.  I'm new to the Roku OS,  do they need to be enabled somewhere I have yet to find?

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Hi, are you sure that the content that you're playing has subtitles?

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dadofhgnadn

That's the problem.  The Fire TV app still shows the CC button and allows a search. Is this not possible with the Roku app? 

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The Roku does support subtitles both internal and external if they exist and will show the "CC" button. It does not yet have the mechanism built in to search for subtitles on the OSD as the media is being played. This means it cannot display the "CC" button when subtitles are not present. This is a feature this will be coming soon. It is on our plate to do.

Edited by speechles
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dadofhgnadn

Thanks, until then I need to download the subtitles on another device (I imagine I have to do this on a PC) and place them in the appropriate folder?

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