benpicard 15 Posted January 23 Share Posted January 23 (edited) Hello, I have still problem that I'm not able to fix yet. It happens with HEVC files. If the subtitles dropdown have a subtile to selected and the file is transcoded, it will not play. It will just stay a black screen. - It works if I direct play the file - It works if the subtitles dropdown is empty before playing the file I tested on a Shield TV and it works without problem, it seems related to the iOS player and also i have the same behaviour on Safari on Mac OS. I tried the server with the stable and beta branch, the result is the same. Regards Edited January 23 by benpicard typo 1 Link to comment Share on other sites More sharing options...
Luke 37116 Posted January 23 Share Posted January 23 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
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