Alex45 12 Posted January 21 Share Posted January 21 hi everybody. My setup : emby 4.7.14.0 on synology nas ( ds420+) Everything is working well , except from getting picture from tmdb for movie or collection. I tried to uninstall emby , remove emby folder on my nas to do a complete clean install but still the same problem. I also tried to temporarly disable firewall on my nas , but still the same problem with picture from tmdb. Any ideas , how i can solve this problem ? Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 21 Share Posted January 21 Hi there, please attach the emby server log from when the problem occurred: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
Alex45 12 Posted January 22 Author Share Posted January 22 Hi , in uploade file my embyser.txt embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 22 Share Posted January 22 Hi, does this topic help at all? Link to comment Share on other sites More sharing options...
Alex45 12 Posted January 22 Author Share Posted January 22 Hi Luke, the topic you link doesn't help me. My problem is not intermitent. The problem is just about the pictures , all other data from tmdb works, i get collection ( so request from tmdb works ). It appears one week ago . I did a install to emby server on my windows pc , to see if it works or if it was my network ( router or box ). On windows , the emby server works like a charm. So my networks ( router + box ) doesn't block the tmdb request... Any other idea ? Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 23 Share Posted January 23 Link to comment Share on other sites More sharing options...
Alex45 12 Posted January 25 Author Share Posted January 25 hi Luke, The topic link you provide me is good , but it didn't help a lot . I'm on synology DSM 7.2 and not in QNAP nas. My remote access is grant by a reverse proxy , and i check the certificate is good till 16/04/2024 Any other idea ? Link to comment Share on other sites More sharing options...
Alex45 12 Posted January 25 Author Share Posted January 25 Hi , i did a reset mode 2 on my synology nas , so dsm 7.2 was delete and reinstall . after , the complete initialization , i install emby and there same problem, no picture downloaded from tmdb. I don't know what to do , i buy a premiere account one month ago and i really want to keep emby... Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 25 Share Posted January 25 2 hours ago, Alex45 said: Hi , i did a reset mode 2 on my synology nas , so dsm 7.2 was delete and reinstall . after , the complete initialization , i install emby and there same problem, no picture downloaded from tmdb. I don't know what to do , i buy a premiere account one month ago and i really want to keep emby... Did you see the last posting? Link to comment Share on other sites More sharing options...
Alex45 12 Posted January 26 Author Share Posted January 26 Hi Luke. where are the old cerificate folder on synology dsm 7.2 ? Link to comment Share on other sites More sharing options...
Alex45 12 Posted January 27 Author Share Posted January 27 Hi , just to add one info , i have just check the date/time setting , all is good Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 29 Share Posted January 29 Have you been able to figure this out? Link to comment Share on other sites More sharing options...
Solution Alex45 12 Posted February 1 Author Solution Share Posted February 1 hi , i didn't get there. So , i find a radical solution. I did a reset mode 3 on my synology nas ds420+. Copy back the data from my backup who take me a thirty hours.... And now , all is good.... 1 Link to comment Share on other sites More sharing options...
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