jprobins007 21 Posted January 21 Share Posted January 21 This evening, while I was actually, listening to an audio drama on Emby, the metadata on a very large proportion of my audio drama files simply changed themselves, reversing all my careful revision of the metadata by hand over the last year, despite the fact that metadata was locked on all the files in questions. I am certainly looking at months of work to fix all the entries. I did upgrade my Samsung TV app to 1.7.3 earlier today, but the problem exists regardless of which device I use to access Emby. I am flabbergasted. The changed metadata seems to map what would happen if I refreshed metadata on these files without the metadata lock engaged. The metadata lock was, and remains, checked on the files in questions. I did not manually do a metadata refresh on any file during this time. Obviously, I would like to discover why this happened so that I can avoid it happening again if possible. But also I am wondering, perhaps in vain , whether there is any way to roll back these unwanted changes to the metadata of these files. I am attaching a number of log files spanning the period during which I noticed the issue. Any help would be appreciated. I am running Emby 4.7.14.0 on a QNAP TVS-h674 running QuTSHero 5.1.4 2596. Thank you, Jim embyserver.txt embyserver-63841375720.txt ffmpeg-transcode-4c2e54ce-ba5b-4628-ba43-c841cfcb783f_1.txt ffmpeg-transcode-5c1c9c1b-0771-4780-9078-3d547c27385f_1.txt ffmpeg-transcode-06cca063-174e-40fb-a9d4-fe82b6a50c6c_1.txt ffmpeg-transcode-8b7f6f12-088e-4812-9164-66c7db7002b0_1.txt ffmpeg-transcode-270bf77f-26f5-4272-a31c-70bca2f2f8b3_1.txt ffmpeg-transcode-f306f4fe-c82f-409c-8f56-7914d77f6f4b_1.txt hardware_detection-63841362410.txt hardware_detection-63841375787.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 21 Share Posted January 21 Hi there, can you please provide a specific example? Do you have the library option enabled to automatically refresh metadata every X number of days? Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 21 Author Share Posted January 21 The library refresh option is set to never. I will post some screenshots to illustrate what has happened. Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 21 Author Share Posted January 21 Screenshots 1, 2, 3 and 5 show an entry that was changed. Screenshots 6, 7, 8, and 9 show a screenshot that somehow retained into proper metadata as I had entered it. For obvious reasons, I cannot provide a before ad after. Screenshot 1.pdf Screenshot 2.pdf Screenshot 3.pdf Screenshot 5.pdf Screenshot 6.pdf Screenshot 7.pdf Screenshot 8.pdf Screenshot 9.pdf Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 21 Author Share Posted January 21 In each folder, the View also changed from Primary (as I had set it) to List. Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 21 Share Posted January 21 Hi there, can you please attach the screenshots as images rather than pdf's? Thanks. Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 22 Author Share Posted January 22 See attached. Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 22 Share Posted January 22 What fields changed for example? Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 22 Author Share Posted January 22 (edited) Title, album, disc no., and track no. Edited January 22 by jprobins007 Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 22 Share Posted January 22 OK currently not all of those fields are lockable. I do see some metadata refreshes in your log files, which could cause them to be reset. Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 22 Author Share Posted January 22 Is there a way to determine how or why those metadata refreshes happened so I can avoid them in the future, given that the lock metadata tickbox does not work. I also note you stated that "some" of those field are no lockable. Were actually lockable fields changed? Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 22 Share Posted January 22 Quote Is there a way to determine how or why those metadata refreshes happened so I can avoid them in the future, They came from the web interface, so you did them. We can add logging to the server log though to print out what item you did it on. That may help with this type of troubleshooting. Quote Were actually lockable fields changed? Well I need you to tell me that but they shouldn't be. Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 22 Author Share Posted January 22 Hmm. I may have refreshed metadata a few individual items that I just added to Emby. Why did it affect so many other files in different folders. I was only refreshing the individual entries. Is there an effective was to lock the Title, Album, Disc no., and track no. fields so that I can prevent this happening again? It will be a mountain of work to correct all the changed entries. Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 24 Share Posted January 24 On 1/22/2024 at 3:57 PM, jprobins007 said: Hmm. I may have refreshed metadata a few individual items that I just added to Emby. Why did it affect so many other files in different folders. I was only refreshing the individual entries. Is there an effective was to lock the Title, Album, Disc no., and track no. fields so that I can prevent this happening again? It will be a mountain of work to correct all the changed entries. Out of those, Title is currently the only one that can be locked, but we are gradually making more fields lockable over time. You may want to consider updating the embedded metadata within the audio files instead, using something like Picard. Link to comment Share on other sites More sharing options...
jprobins007 21 Posted January 24 Author Share Posted January 24 I will look into that. I do note that in this event the title fields changed despite being locked. Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 24 Share Posted January 24 2 minutes ago, jprobins007 said: I will look into that. I do note that in this event the title fields changed despite being locked. From a quick test i can't reproduce that, so that's probably been resolved for the upcoming 4.8 server release. Link to comment Share on other sites More sharing options...
jprobins007 21 Posted February 4 Author Share Posted February 4 Just wanted to post a follow up: On Luke's suggestion, I investigated editing the embedded metadata using Picard. Picard was interesting but not useful for me as the Audio Plays and Audiobooks that are the main subject of this issue for me do not have entries in Musicbrainz. I subsequently, discovered MP3TAG (which I am sure many of you know). With a reasonably small learning curve, it has proved very useful in batch editing the embedded metadata on my files to avoid this sort of issue in the future. 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted February 4 Share Posted February 4 Thanks for following up. Link to comment Share on other sites More sharing options...
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