mediainsurgence 2 Posted January 20 Share Posted January 20 Platform Information: EmbyServer Version 4.7.14.0 Paths Program Data/var/lib/emby Cache/var/lib/emby/cache Metadata/var/lib/emby/metadata Logs/var/lib/emby/logs Transcoding Temporary Files/var/lib/emby/transcoding-temp Server: Linux EmbyServer 6.5.0-14-generic #14~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Nov 20 18:15:30 UTC 2 x86_64 x86_64 x86_64 GNU/Linux Ubuntu 22.04.3 LTS 4GB RAM, Intel Core i7-9700 CPU, SVGA3D Graphics When playing certain files, I consistently get the same error messages... I can play most files just fine. I used to be able to play all files just fine when I ran Emby on Windows, however moving to a Linux server has introduced these issues. I would be very appreciative of any help or tips to resolve this... thinking it is a missing library, codec, or something. Debug logging turned on for troubleshooting. Error on Web Interface: Playback Error No compatible streams are currently available. Please try again later or contact your system administrator for details. Error snippet from logs: *** Error Report *** Version: 4.7.14.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Linux version 6.5.0-14-generic (buildd@lcy02-amd64-110) (x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0, GNU ld (GNU Binutils for Ubunt Framework: .NET 6.0.20 OS/Process: x64/x64 Runtime: opt/emby-server/system/System.Private.CoreLib.dll Processor count: 4 Data path: /var/lib/emby Application path: /opt/emby-server/system System.Exception: System.Exception: Error starting ffmpeg at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationToken cancellationToken, Boolean acquireResources) at Emby.Server.MediaEncoding.Api.Hls.DynamicHlsService.GetDynamicSegment(StreamRequest request, String manifestAbsoluteUri, String playlistId, String segmentId, Int32 subtitleStreamIndex, AuthorizationInfo authorizationInfo) at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task) at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken) Source: Emby.Server.MediaEncoding TargetSite: Void MoveNext() embyserver.txt ffmpeg-transcode-cf51030a-3297-47bb-8670-d4e963751e8e_1.txt ffmpeg-transcode-59bbe32c-af4c-4566-98cd-52cb51c2ffd3_1.txt ffmpeg-transcode-10adee9c-a250-4f80-ac12-c44893bcad9d_1.txt ffmpeg-transcode-ebcb2bb7-36e3-4438-88dd-6fa83d2c3611_1.txt hardware_detection-63841343214.txt Link to comment Share on other sites More sharing options...
mediainsurgence 2 Posted January 20 Author Share Posted January 20 Also saw this error with more details in the logs: 10:27:02.194 Stream #0:2 (dvdsub) -> scale:default (graph 0) 10:27:02.194 overlay:default (graph 0) -> Stream #0:0 (libx264) 10:27:02.194 Stream #0:1 -> #0:1 (dts (dca) -> mp3 (libmp3lame)) 10:27:02.194 Press [q] to stop, [?] for help 10:27:02.315 subtitle input filter: decoding size 0x0 10:27:02.315 Auto-inserting subfeed filter 10:27:02.315 Auto-inserting graphicsub2video filter 10:27:02.319 [swscaler @ 0x249d7c0] 195x46 -> 0x0 is invalid scaling dimension 10:27:02.319 Cannot initialize the conversion context. dstW=0 dstH=0 10:27:02.319 Error while filtering: Invalid argument 10:27:02.319 Failed to inject frame into filter network: Invalid argument 10:27:02.319 Error while processing the decoded data for stream #0:2 10:27:02.321 [libmp3lame @ 0x1c7a600] 3 frames left in the queue on closing 10:27:02.333 Conversion failed! Link to comment Share on other sites More sharing options...
Luke 37113 Posted January 20 Share Posted January 20 Hi, this should be resolved in the upcoming 4.8 server release. Thanks. Link to comment Share on other sites More sharing options...
mediainsurgence 2 Posted January 20 Author Share Posted January 20 So should I try a beta version that has a fix or just wait for the 4.8 release? Link to comment Share on other sites More sharing options...
Luke 37113 Posted January 20 Share Posted January 20 10 minutes ago, mediainsurgence said: So should I try a beta version that has a fix or just wait for the 4.8 release? Hi, that's up to you and whether you want to run a test build or not. From our perspective, yes it would be helpful to get feedback from you on that. But if you'd rather run the stable release then I would wait. Link to comment Share on other sites More sharing options...
mediainsurgence 2 Posted January 20 Author Share Posted January 20 Happy to run a beta version - it is a low-activity home server for myself and easy enough to redo with a stable version later. I will grab 4.8.0.73 and let you know how that works out. 1 Link to comment Share on other sites More sharing options...
mediainsurgence 2 Posted January 20 Author Share Posted January 20 I installed 4.8.0.73 over 4.7.14.0. Then I tested the two known files again - one works and one does not. I got similar behavior in that the known good file still played well, however the known problem file still did not play... but it just sat there spinning and did not pop an error. When I went in an disabled the default subtitles (burned into the file), then the file played just fine. So the issue is definitely with reading the burned-in subtitles. And the issue does not appear to be fully resolved in the 4.8.0.73 version (you can get the file to play by disabling subtitles... which is better than before when you had no option to play the file.... however, subtitles don't work for some files now without a known good reason). Interesting note - I did go back to verify that those same style subtitles are enabled and work fine on the known good file. embyserver.txt ffmpeg-transcode-f1d461ee-ca75-4ba8-84bc-89447901aa9f_1.txt ffmpeg-transcode-aa83ed8a-a106-4355-87c5-ee586a41a347_1.txt ffmpeg-remux-c21abe71-5fb1-41e1-bbaa-3435c596213e_1.txt Link to comment Share on other sites More sharing options...
Luke 37113 Posted February 1 Share Posted February 1 Are you still having an issue with this on the latest build? Link to comment Share on other sites More sharing options...
mediainsurgence 2 Posted February 2 Author Share Posted February 2 I updated to 4.8.0.76 and I can report I still have the issue - although the workaround is still there... disabling subtitles allows the media to play. Link to comment Share on other sites More sharing options...
mediainsurgence 2 Posted February 2 Author Share Posted February 2 Here are some logs from, recreating the issue ffmpeg-remux-244d0784-3072-4548-9df0-eee8370c5f3a_1.txt ffmpeg-transcode-ccb39c6f-ea38-4884-8578-0c8da1805f32_1.txt embyserver.txt 1 Link to comment Share on other sites More sharing options...
Luke 37113 Posted February 2 Share Posted February 2 Can you install 4.8.0.78 and provide log file examples from that? Thanks. 1 Link to comment Share on other sites More sharing options...
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