Roy sloane 6 Posted January 8 Share Posted January 8 Hi over the weekend my broadband provider was again affected by a power cut (BT), now I am trying to access emby remotely and I cant get access even though I put a DDNS address on emby previously. When I try to gain access to the address it wont let me in so i'm assuming my external IP has changed again. I was wondering if I have done the DDNS add correctly but as I cant access remotely I cant find my external IP. I can access my DS220+ remotely but not emby. I am bamboozled anyone any ideas? Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted January 8 Share Posted January 8 find your external IP by using any site like What Is My IP Address - See Your Public Address - IPv4 & IPv6 how have you set up DDNS? Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted January 8 Author Share Posted January 8 Thanks , I'm at work at the moment so cant check whats my IP. I set up a DDNS on Emby but I dont know if I have to do anything on my DS220+? please forgive me as I'm not very technical. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted January 8 Share Posted January 8 so you have set up DDNS on your synology? emby on its own cannot update ddns i do not believe. my syno can do this so i would expect any more modern syno to also be able to. but my ddns is updated on my router (pfsense) Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted January 8 Author Share Posted January 8 yes I have set up DDNS on my DS220+ do I have to do something on my router? Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted January 8 Share Posted January 8 nope - they are both capable of updating your ddns. i just prefer my router as i know it will always be on. so checking that the DDNS is working on your syno and showing the same external IP as you get from whatismyipaddress.com should be your first steps Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted January 9 Author Share Posted January 9 Good morning all, I dont know if I have done this right as I still dont have WAN access. Does anyone have a step by step guide (not to tech) that can help me please? I know I'm a pain but any help would be greatly appreciated thanks in advance Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted January 9 Share Posted January 9 not really because no-one knows what you have done and there are many ways to do this have you purchased an external url? what have you configured so far and where? screenshots would be helpful (obviously obscuring any sensitive details - url and public ip) Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted January 9 Author Share Posted January 9 To be honest I havent done anything as I dont know what to do. I havent purchased a URL as I didnt think i needed to Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted January 9 Share Posted January 9 ok... so you don't now, or previously, have this working at all? start at the begininng. are you able to access your server using just the external ip address and whatever port you have forwarded through your firewall? Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted January 10 Author Share Posted January 10 I have managed to sort it by putting a pinhole through the router. it works for now until BT change my IP address again!!! 1 Link to comment Share on other sites More sharing options...
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