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The UX for the subtitle download in the beta is a little confusing


rsvg
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rsvg

I've had a couple users complain that they're not able to download subtitles on the web app. This is on version 4.8 beta. Upon inspection I just had to advise them to "right click" the subtitle they want to download. It now has two options, preview and download. I don't know anywhere else in the app that has method of gaining access to a secondary list of options. I think the modal might be a better solution as this is causing some confusion. Thoughts?

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Hi there, have you explored clicking the 3-dot menu?

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rsvg
Posted (edited)

Yeah, totally. This is for after that, when you're searched and have a list of subtitles and you want to download one. This popup only shows if you "right click" one of them (preview, or download options).

I haven't watched this movie yet so cannot speak to it but one of my users said it "stirred their loins" as a teenager.

image.thumb.png.e1043ac4b61b0340bf644f0861c93a8e.png

Edited by rsvg
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  • Solution

What version number are you on? Try updating to the latest.

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