Can't access emby server remotely

[vlopez4574 2]

I have tried rebooting the modem & router (spectrum) and no luck. I been reading other forums w/ similar issues, but im not an IT wiz. I don't understand most of whats being said. I need to be talked to like im 5 years old when it comes to this issue. I read the logs, but I don't understand what im looking at and how to read them. The notification I got from emby was "there's a IP address conflict", but the address it states is in conflict isn't the same address that on the DSM homepage. I dont know where to start. Please help. Thanks.

[Luke 37116]

Hi, what is the exact message that you get?

[vlopez4574 2]

I had to update the DSM. I hadn't updated it in a while. Once I did that, the conflicted IP addresses seem to resolve itself. I can access remotely now. Thanks.