BobDealmeida 0 Posted December 26, 2023 Share Posted December 26, 2023 I'm running Emby Version 4.7.14.0 with an HDHomeRun version 20231214. When I try to watch any live TV it just circles and faults with "Can not tune to this channel at this time " 2023-12-26 00:13:48.678 Info Server: http/1.1 POST http://192.168.1.8:8096/emby/Sessions/Playing/Stopped?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=5702721f-2995-4f58-b322-1ef24fa6cb72&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us&reqformat=json. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 2023-12-26 00:13:48.683 Info SessionManager: Playback stopped reported by app Emby Web 4.7.14.0 playing WTSP-HD. Stopped at 0 ms 2023-12-26 00:13:48.685 Info Server: http/1.1 Response 500 to host4. Time: 1742020ms. http://192.168.1.8:8096/emby/Items/3247436/PlaybackInfo?UserId=809cbc753c294524bb486ef9b593f245&StartTimeTicks=0&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=5702721f-2995-4f58-b322-1ef24fa6cb72&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us&reqformat=json 2023-12-26 00:13:48.685 Info Server: http/1.1 Response 204 to host4. Time: 8ms. http://192.168.1.8:8096/emby/Sessions/Playing/Stopped?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=5702721f-2995-4f58-b322-1ef24fa6cb72&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us&reqformat=json 2023-12-26 00:13:48.694 Info Server: http/1.1 POST http://192.168.1.8:8096/emby/Items/3247435/PlaybackInfo?UserId=809cbc753c294524bb486ef9b593f245&StartTimeTicks=0&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=5702721f-2995-4f58-b322-1ef24fa6cb72&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us&reqformat=json. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 2023-12-26 00:13:48.696 Info App: User policy for bob. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True I'm lost.. Any Ideas?? Thanks Bob Link to comment Share on other sites More sharing options...
Luke 37067 Posted December 26, 2023 Share Posted December 26, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
justinrh 174 Posted December 26, 2023 Share Posted December 26, 2023 Bob, I'm pretty sure if you are viewing TV in a browser that the server will have to transcode. Is your server able to transcode fast enough (for a 720 or 1080 broadcast)? Be sure to include any ffmpeg log file. Also, have you confirmed the HDHomeRun will stream that channel outside of Emby, e.g., via the HDHR TV app? Link to comment Share on other sites More sharing options...
BobDealmeida 0 Posted December 26, 2023 Author Share Posted December 26, 2023 I'm trying to watch TV on a 47in LG tv using an Amazon 4K one year old fire stick. I was able to watch live TV until two days ago. I'm able to watch TV on plex and the HDHomeRun app without issue.. The server is running Linux Mint, 32gb and an Nvidia 4060 graphics card. I recreated the error at 9:50 EST this morning. Attached is the log from that time.. Luke: I uninstalled and reinstalled the app. "Emby for the Fire TV" so I know I've got the latest version. I could not find the debug option on the settings page.. Thanks Bob embyserver.txt Link to comment Share on other sites More sharing options...
justinrh 174 Posted December 27, 2023 Share Posted December 27, 2023 Have you bounced the server machine recently? I'm having trouble making sense of the log, but you have a lot of errors with some around the port mapper. I don't know if that is built-in or a plugin. Is your HDHR on 192.168.1.135? Have you tried removing then adding back the HDHR in the admin UI? It looks to like me Emby is waiting on the tuner to respond but it never does (like it can't make a network connection for whatever reason). Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 27, 2023 Share Posted December 27, 2023 55 minutes ago, justinrh said: Is your HDHR on 192.168.1.135? Hi. This is a good question. Your symptoms sound a lot like maybe the IP address of your tuner changed. Link to comment Share on other sites More sharing options...
BobDealmeida 0 Posted December 27, 2023 Author Share Posted December 27, 2023 I haven't bounced it. it's in a server rack . The homerun is on 122. My windows machine is on 135... Totally Lost.. Bob Link to comment Share on other sites More sharing options...
BobDealmeida 0 Posted December 27, 2023 Author Share Posted December 27, 2023 (edited) To confirm the address question I ran advanced IP Scanner Bob Edited December 27, 2023 by BobDealmeida Link to comment Share on other sites More sharing options...
Luke 37067 Posted December 27, 2023 Share Posted December 27, 2023 2 hours ago, BobDealmeida said: To confirm the address question I ran advanced IP Scanner Bob And what did you learn from that? Link to comment Share on other sites More sharing options...
BobDealmeida 0 Posted December 27, 2023 Author Share Posted December 27, 2023 The HDHR is on 122 and my Windows machine is on 135 Link to comment Share on other sites More sharing options...
Luke 37067 Posted December 27, 2023 Share Posted December 27, 2023 Can you try rebooting the HDHR, then once it's back up, then refresh the guide data in emby server. Please see if that helps. Link to comment Share on other sites More sharing options...
BobDealmeida 0 Posted December 27, 2023 Author Share Posted December 27, 2023 Tried it.. No luck.. The HDHR works with their app and plex. Trying to eliminate all the possibilities.. Link to comment Share on other sites More sharing options...
Luke 37067 Posted December 27, 2023 Share Posted December 27, 2023 6 minutes ago, BobDealmeida said: Tried it.. No luck.. The HDHR works with their app and plex. Trying to eliminate all the possibilities.. Can you please attach the emby server log from when you did that? Thanks. Link to comment Share on other sites More sharing options...
BobDealmeida 0 Posted December 27, 2023 Author Share Posted December 27, 2023 Here ya go.. This morning I deleted the HDHR and reinstalled . I'll include that log also.. Thanks Bobhardware_detection-63839288075.txtembyserver.txt Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 28, 2023 Share Posted December 28, 2023 Hi. It looks like your server cannot access the location for your transcoding temporary files. System.UnauthorizedAccessException: Access to the path '/config/transcoding-temp/880650c589ac4ddd9839fb1cc709edcc.ts' is denied. ---> System.IO.IOException: Permission denied 1 Link to comment Share on other sites More sharing options...
Solution Luke 37067 Posted December 28, 2023 Solution Share Posted December 28, 2023 Or perhaps it can access it but is being denied write access. Either way, if you can resolve that then you'll probably be good to go. Link to comment Share on other sites More sharing options...
BobDealmeida 0 Posted December 28, 2023 Author Share Posted December 28, 2023 Thanks Guys.. Turned out that it had all permissions but "write".. I must have looked at it 100 times and didn't see it !! AHHHH !!!! I need more coffee !! Thanks Again Bob Link to comment Share on other sites More sharing options...
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