The Subtitles Are Too Small and Displayed in the Middle of the Screen

[Kajfu 1]

Hello, I'm having the exact same issue on my Xiaomi Mi 11 Ultra. Is there a known fix for it?

[Luke 37095]

@Kajfu

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Kajfu 1]

 Hi,

I'm trying to watch a movie with subtitles on the Emby Android app, without transcoding. I'm using the latest version on the play store (3.3.46), on a Xiaomi Mi 11 Ultra with Android 13 (Xiaomi.eu ROM 14.0.11.0)

Doing that, the subtitles are extremely small and positioned in the center of the screen (see first screenshot).

When I watch the same movie in Chrome browser on the same phone, the subtitles are displayed correctly (second screenshot).

Unfortunately, this is not my server and I don't have access to server logs, but if necessary, I'll spin up my own instance to get these logs. Nonetheless, this does not seem to be a problem with the server since the same video from the same server plays correctly in Chrome.

This issue has already been raised in two other topics :

The issue may be linked with the presence of a small secondary screen on the back of the phone.

 

[Luke 37095]

HI, can you please try sideloading the latest build:

https://emby.media/emby-for-android.html

Then can you obtain an android app log by following the instructions here:

Thanks.

 

 

[Kajfu 1]

Hi Luke! 

Sorry for the delay, here are the logs I got from the app while encountering the problem

Thank you

emby-logs-14-01.txt

[Kajfu 1]

Hey @Luke

Let me know if I can I help in any other way with this issue :)

[Luke 37095]

What app version number are you on now?

[Kajfu 1]

Just updated to the latest apk from the Emby website, and it's working alright now. Thanks for all!!