Roy sloane 6 Posted December 18, 2023 Share Posted December 18, 2023 Hi I managed to map the channels to my live tv and it was working fine however, today only part of the schedule is showing. I tried to change the guide map through the metadata but it wont let me, all that appears (please see attached screen shot). I went onto channels on the live tv and that is blank. Anyone any ideas? Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 18, 2023 Share Posted December 18, 2023 HI, what guide data are you using? Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 18, 2023 Author Share Posted December 18, 2023 Quote Hi Luke I’m using a mixture but for bbc itv im using Emby guide data Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 18, 2023 Author Share Posted December 18, 2023 I think one of the puzzling things is it wont let me remap Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 18, 2023 Share Posted December 18, 2023 36 minutes ago, Roy sloane said: I think one of the puzzling things is it wont let me remap Why do you think it won’t let you remap? Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 18, 2023 Author Share Posted December 18, 2023 Because it doesn’t give me the option I go to edit metadata in the channel and all I get is this image 1 if I go to Chanel’s in settings the Chanel’s aren’t listed image 2 Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 18, 2023 Share Posted December 18, 2023 Something is probably unreachable. Please attach the Emby server log. Thanks. Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 18, 2023 Author Share Posted December 18, 2023 Really sorry but I’m very new to this. Is there a guide how to do that? Link to comment Share on other sites More sharing options...
arrbee99 1560 Posted December 18, 2023 Share Posted December 18, 2023 There's a guide somewhere I can't spot, but basically go to the server dashboard and at the top where there's three buttons in a row, click on the three dots and select View Server Info. Go to the location where it says logs are stored and attach the latest one (I presume) called 'embyserver'. I think zipping is optional, not sure. Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 18, 2023 Author Share Posted December 18, 2023 (edited) This is what I got Edited December 18, 2023 by Roy sloane Showing details Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 18, 2023 Author Share Posted December 18, 2023 This is what I got Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 18, 2023 Share Posted December 18, 2023 Please attach the Emby server log by following these instructions: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 19, 2023 Author Share Posted December 19, 2023 to attach do I screen shot it? I have the log but dont have a clue what to do with it Link to comment Share on other sites More sharing options...
pwhodges 1532 Posted December 19, 2023 Share Posted December 19, 2023 Go to the logs page of the dashboard; click the download button to download the log; drag and drop log onto your post here. Paul Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 19, 2023 Author Share Posted December 19, 2023 Thanks Paul I ffmpeg-transcode-dc582c73-1073-44e5-a097-8d1dc32927df_1.txtffmpeg-transcode-98aba206-1f87-45d8-b561-bb71216fdc3f_1.txtffmpeg-transcode-2b482a79-32d9-40dc-8aea-41320a99f88a_1.txtffmpeg-transcode-74dbd23e-3800-4eb3-ba06-4d97fd3abe7c_1.txtembyserver-63838540800.txtembyserver.txthope I havhardware_detection-63838566152.txte done it right? Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 19, 2023 Author Share Posted December 19, 2023 Do I need to do anything else? Link to comment Share on other sites More sharing options...
tomadick 5 Posted December 19, 2023 Share Posted December 19, 2023 (edited) Same problem for me... The dashboard shows me that Emby Server 4.8.0.63 is available for DS1522plus, but only 62 is downloadable. embyserver.7z Edited December 19, 2023 by tomadick Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 19, 2023 Author Share Posted December 19, 2023 I cant understand why there’s no Chanel’s listed when I go to settings, live tv then Chanel’s. When I set it up the list of all my Chanel’s was there. Hence now I can’t change the guide. Any help with this would be greatly appreciated Link to comment Share on other sites More sharing options...
emartell 3 Posted December 19, 2023 Share Posted December 19, 2023 55 minutes ago, Roy sloane said: I cant understand why there’s no Chanel’s listed when I go to settings, live tv then Chanel’s. When I set it up the list of all my Chanel’s was there. Hence now I can’t change the guide. Any help with this would be greatly appreciated I got the issue since yesterday, no data guide, and not channel on livetv settings. I got this update and maybe thats could mess up OMDb Updated to 1.0.21 on MartellCloud 12/18/2023, 8:20:39 PM " Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 19, 2023 Share Posted December 19, 2023 @Roy sloanelooks like our guide data provider Gracenote has made some changes to their channel lineup. You may need to remove your guide data source and set it back up again. Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 19, 2023 Author Share Posted December 19, 2023 Will do and thank you for your help it’s really appreciated. 1 Link to comment Share on other sites More sharing options...
Roy sloane 6 Posted December 19, 2023 Author Share Posted December 19, 2023 Thank you to everyone for their help. I deleted my guides and added back and it’s worked. Really appreciated guys 1 Link to comment Share on other sites More sharing options...
tomadick 5 Posted December 20, 2023 Share Posted December 20, 2023 On 12/19/2023 at 6:17 PM, tomadick said: Same problem for me... The dashboard shows me that Emby Server 4.8.0.63 is available for DS1522plus, but only 62 is downloadable. embyserver.7z 40.17 kB · 3 downloads Do you have also a solution for me? Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 20, 2023 Share Posted December 20, 2023 3 minutes ago, tomadick said: Do you have also a solution for me? Hi, you said same problem so same solution, right? Link to comment Share on other sites More sharing options...
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