Truenas Scale - Error starting ffmpeg

[dustbro 2]

I've recently been getting an error when trying to watch Live TV on channels that need transcoding. 

    *** Error Report ***
    Version: 4.7.14.0
    Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
    Operating system: Linux version 5.15.79+truenas (root@tnsbuilds01.tn.ixsystems.net) (gcc (Debian 10.2.1-6) 10.2.1 20210110, GNU ld (GNU Binutils for Debian) 2.35.2) #1
    Framework: .NET 6.0.20
    OS/Process: x64/x64
    Runtime: app/emby/System.Private.CoreLib.dll
    Processor count: 4
    Data path: /config
    Application path: /app/emby
    System.Exception: System.Exception: Error starting ffmpeg
       at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationToken cancellationToken, Boolean acquireResources)
       at Emby.Server.MediaEncoding.Api.Hls.BaseHlsService.ProcessRequest(StreamRequest request)
       at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
       at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: Emby.Server.MediaEncoding
    TargetSite: Void MoveNext()

 

2023-12-11 09:59:28.773 Info App: ProcessRun 'StreamTranscode c32eb2': Stopping ffmpeg process with q command for /mnt/transcoding-temp/047A76/047A76_0.ts
2023-12-11 09:59:28.862 Info App: ProcessRun 'StreamTranscode c32eb2': Stopping ffmpeg process with q command for /mnt/transcoding-temp/047A76/047A76_0.ts
2023-12-11 09:59:28.921 Info App: AppendExtraLogData - Read graph file: /config/logs/ffmpeg-transcode-c32eb23a-9bec-4670-88d3-ab6214859a24_1graph.txt
2023-12-11 09:59:28.922 Warn App: AppendExtraLogData: Unable read graph output file: /config/logs/ffmpeg-transcode-c32eb23a-9bec-4670-88d3-ab6214859a24_1graph.txt
2023-12-11 09:59:28.924 Info App: ProcessRun 'StreamTranscode c32eb2' Process exited with code 137 - Failed

 

What's the starting point to debug this issue?

 

[Luke 37071]

Hi there, please attach the complete emby server log file. Thanks.

[dustbro 2]

Server Log attached. 

embyserver.txt

[Luke 37071]

Hi @dustbrohow did you install Emby Server?