unclecharlie 0 Posted December 11, 2023 Share Posted December 11, 2023 (edited) Hi there. I have an Android TV. Having an issue with a specific series (Parks and Recreation). The files all have embedded subtitles in them. Because they are not synced up properly, I have tried to download & play external SRT. The subtitles look like they're downloaded but when I load them to play out, the TV displays nothing on playout. When I tested it out on a web browser, the external SRT subtitles load & play just fine. I sent a log at 10:08 AM ET Edited December 11, 2023 by unclecharlie adding series name Link to comment Share on other sites More sharing options...
Abobader 2947 Posted December 11, 2023 Share Posted December 11, 2023 Hello unclecharlie, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
ebr 14925 Posted December 11, 2023 Share Posted December 11, 2023 Hi. Are the "embedded subs" actually closed captions from a TV recording? Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
unclecharlie 0 Posted December 11, 2023 Author Share Posted December 11, 2023 Sorry. I might have misworded. So they are internal subs. I see them listed as SUBRIP, when selecting them Link to comment Share on other sites More sharing options...
Luke 37100 Posted December 12, 2023 Share Posted December 12, 2023 23 hours ago, unclecharlie said: Sorry. I might have misworded. So they are internal subs. I see them listed as SUBRIP, when selecting them Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
unclecharlie 0 Posted December 12, 2023 Author Share Posted December 12, 2023 So I just tried it on a sideloaded version. It works fine on the sideloaded app. Now I'm trying to figure a way to unlock the account because it says I cannot watch more than 1minute. Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted December 12, 2023 Share Posted December 12, 2023 23 minutes ago, unclecharlie said: Now I'm trying to figure a way to unlock the account because it says I cannot watch more than 1minute. Can't unlock sideloaded standard Android app currently, Premiere subscription is required. Link to comment Share on other sites More sharing options...
unclecharlie 0 Posted December 12, 2023 Author Share Posted December 12, 2023 1 minute ago, GrimReaper said: Can't unlock sideloaded standard Android app currently, Premiere subscription is required. Thank you. So my question now is: How come I'm unable to play the SRT files on the Android TV app? If it's working on the sideloaded app. Link to comment Share on other sites More sharing options...
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