Tsch3ns 14 Posted December 9, 2023 Share Posted December 9, 2023 Synology DSM 7.2 Emby Server 4.8.0.59 Error messages on my Nvidia ShieldS while browsing through Collections (both private ones and movies): “Error retrieving upcoming items”. Any Idea? Jens Link to comment Share on other sites More sharing options...
Solution Tsch3ns 14 Posted December 9, 2023 Author Solution Share Posted December 9, 2023 Updated to beta 4.8.0.61, errormessage is gone. Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 9, 2023 Share Posted December 9, 2023 Hi. Make sure your Android TV apps are up to date as well. Link to comment Share on other sites More sharing options...
Tsch3ns 14 Posted December 11, 2023 Author Share Posted December 11, 2023 I think there was no update offered since many months. I’m using Emby for Nvidia Shield Version 2.0.98g. Link to comment Share on other sites More sharing options...
Bluehelix 1 Posted February 7 Share Posted February 7 Getting the same error on emby 4.8.0.80 Nvidia Shield 2017 & 2019 all apps are up to date everything seems to play fine but when first starting the tv show or movie the error pops up one time at the beginning Link to comment Share on other sites More sharing options...
ebr 14913 Posted February 7 Share Posted February 7 3 hours ago, Bluehelix said: Getting the same error on emby 4.8.0.80 Nvidia Shield 2017 & 2019 all apps are up to date everything seems to play fine but when first starting the tv show or movie the error pops up one time at the beginning Hi. If, instead of starting playback right after entering the TV show detail screen, if you wait 60 seconds, do you see that message anyway? Link to comment Share on other sites More sharing options...
Bluehelix 1 Posted February 7 Share Posted February 7 I tried waiting before playing different episodes on the 2019 shield the error didn't popup 1 Link to comment Share on other sites More sharing options...
fluppy24 0 Posted February 15 Share Posted February 15 I'm getting the same error message on both my firestick lite and 2019 shield. Waiting before playing makes no difference. Still getting the same error. Link to comment Share on other sites More sharing options...
ebr 14913 Posted February 15 Share Posted February 15 2 hours ago, fluppy24 said: Waiting before playing makes no difference Hi. It changes when the error appears, correct? Meaning it appears while sitting on the detail screen without trying to play at all... Link to comment Share on other sites More sharing options...
mgarman 3 Posted February 16 Share Posted February 16 (edited) Hi, any solution for this? I'm on 4.8.1.0 Edited February 16 by mgarman Link to comment Share on other sites More sharing options...
fluppy24 0 Posted February 16 Share Posted February 16 17 hours ago, ebr said: Hi. It changes when the error appears, correct? Meaning it appears while sitting on the detail screen without trying to play at all... Correct. The error message seems to appear when sitting on the detail screen or shortly after starting an episode. Link to comment Share on other sites More sharing options...
ebr 14913 Posted February 16 Share Posted February 16 12 hours ago, mgarman said: Hi, any solution for this? I'm on 4.8.1.0 Hi. This error is indicating a problem on your server. It probably is unable to reach the tvdb. Link to comment Share on other sites More sharing options...
seglertx 0 Posted February 18 Share Posted February 18 I think I found how to turn it off by going into the NVIDIA Shield Settings to disable Google Assistant searches for Emby. Settings - Device Preferences - Google Assistant - Searchable Apps Link to comment Share on other sites More sharing options...
ebr 14913 Posted February 18 Share Posted February 18 9 hours ago, seglertx said: I think I found how to turn it off by going into the NVIDIA Shield Settings to disable Google Assistant searches for Emby. Settings - Device Preferences - Google Assistant - Searchable Apps Hi. No, that would be completely unrelated. Now Emby will not show results when you search with GA. Link to comment Share on other sites More sharing options...
Edrock200 38 Posted February 18 Share Posted February 18 For what it's worth, also was seeing this message on server version 4.8.1. However I updated my emby client to beta on my android TV (shield), and the issue resolved. https://emby.media/join-the-emby-open-beta-programs.html Link to comment Share on other sites More sharing options...
AndreiP 4 Posted March 4 Share Posted March 4 Same error here on Sharp Tv and Formuler box. Link to comment Share on other sites More sharing options...
Luke 37070 Posted March 4 Share Posted March 4 17 hours ago, AndreiP said: Same error here on Sharp Tv and Formuler box. Hi there, what version of Emby do you have installed on the TV? Link to comment Share on other sites More sharing options...
AndreiP 4 Posted March 5 Share Posted March 5 (edited) Quote Hi there, what version of Emby do you have installed on the TV? 2.0.98g on my Formuler. On Sharp TV it should be the same: I installed the version that was availabale form the apps. It's a TV with the integrated Roku. Unfortunatelly, I can not check, the TV belongs to one of my friends. But for the Formuler Z11 Pro it's sure. The error appears not very often and it's like randomly: sometimes it appears when I started a movie or show, sometimes just like that on the screen. Never had this message on Chromecast Google TV btw. Edited March 5 by AndreiP Link to comment Share on other sites More sharing options...
ebr 14913 Posted March 5 Share Posted March 5 Hi. This is an indication of a problem on your server contacting the tvdb. It may also just be the query taking too long and timing out. Link to comment Share on other sites More sharing options...
Luke 37070 Posted March 5 Share Posted March 5 17 hours ago, AndreiP said: 2.0.98g on my Formuler. On Sharp TV it should be the same: I installed the version that was availabale form the apps. It's a TV with the integrated Roku. Unfortunatelly, I can not check, the TV belongs to one of my friends. But for the Formuler Z11 Pro it's sure. The error appears not very often and it's like randomly: sometimes it appears when I started a movie or show, sometimes just like that on the screen. Never had this message on Chromecast Google TV btw. Hi, are you still able to play when this happens? Link to comment Share on other sites More sharing options...
ebr 14913 Posted March 5 Share Posted March 5 2 hours ago, Luke said: Hi, are you still able to play when this happens? This is completely unrelated to playback. They are just hitting the play button before the previous screen's query times out. Since the message is a system "toast" it comes through on top of whatever they are doing at the time. Link to comment Share on other sites More sharing options...
AndreiP 4 Posted March 6 Share Posted March 6 Quote On 3/4/2024 at 9:36 PM, AndreiP said: 2.0.98g on my Formuler. On Sharp TV it should be the same: I installed the version that was availabale form the apps. It's a TV with the integrated Roku. Unfortunatelly, I can not check, the TV belongs to one of my friends. But for the Formuler Z11 Pro it's sure. The error appears not very often and it's like randomly: sometimes it appears when I started a movie or show, sometimes just like that on the screen. Never had this message on Chromecast Google TV btw. Expand Hi, are you still able to play when this happens? Yes, I can. Quote This is completely unrelated to playback. They are just hitting the play button before the previous screen's query times out. Since the message is a system "toast" it comes through on top of whatever they are doing at the time. Could you tell me please what should I do about it to fix it? Link to comment Share on other sites More sharing options...
ebr 14913 Posted March 7 Share Posted March 7 Can you reproduce the problem and then immediately grab the server log and post it here? Thanks. Link to comment Share on other sites More sharing options...
AndreiP 4 Posted March 8 Share Posted March 8 Quote Can you reproduce the problem and then immediately grab the server log and post it here? Thanks. Hi, Please keep me informed. It just arrived. Thank you, embyserver.txt Link to comment Share on other sites More sharing options...
ebr 14913 Posted March 8 Share Posted March 8 Yep the request to the tvdb is failiing. MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: BadGateway Link to comment Share on other sites More sharing options...
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