Bagufr 5 Posted December 8, 2023 Share Posted December 8, 2023 Hello, I am using emby 4.7.14.0 on a Nas Synology DS1819+ server with DSM 7.2.1-69057 Update 3. Everything works except for one detail. The subtitles. They are perfectly recognised and read on my PC and TV, except if they are anime subtitles. In that case, they don't appear at all if I choose smart subtitles. And the video is so jerky that it's unreadable with permanent subtitles. I'm reluctant to buy an Emby premier licence. I've read that it improves transcoding, hardware acceleration and subtitle support. But as it's quite a lot of money, I'd like your opinion on the situation before taking the plunge. P.S.: For your information, subtitles work perfectly with synology video station. Thank you for your attention. Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 9, 2023 Share Posted December 9, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 9, 2023 Author Share Posted December 9, 2023 Ok, i try to find a good example embyserver.txt ffmpeg-transcode-9dbd2b49-63fa-4802-a2f4-73b11bed561e_1.txt Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 9, 2023 Share Posted December 9, 2023 hi, are you referring to the embedded ass subtitles in this video, or something else? Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 10, 2023 Author Share Posted December 10, 2023 I am referring to the embeded subtitles Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 10, 2023 Share Posted December 10, 2023 OK so you're saying this is an issue in the Emby samsung app? How does the web app compare on the server machine? Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 10, 2023 Author Share Posted December 10, 2023 (edited) Same problem if i use my laptop but not so laggy on my desktop pc. I don't have the problem on classic movies. I try with the harry potter saga, and subtitles are ok whenever the display mode and method i use. Do you want the logs when i use harry potter ? Edited December 10, 2023 by Bagufr Add question Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 11, 2023 Share Posted December 11, 2023 What exactly is laggy? Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 11, 2023 Author Share Posted December 11, 2023 The video launch after 1-3 minutes, play 15-20 secondes, stop again 15-20 seconds...In a loop... As soon as i remove the subtitle display, it work fine without any delay. Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 20, 2023 Author Share Posted December 20, 2023 I bought the licence and the problem disappeared. Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 20, 2023 Share Posted December 20, 2023 Thanks for following up. Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 23, 2023 Author Share Posted December 23, 2023 Hey ! I got it ! When i tik Allow subtitles to be extracted on the fly, video playback is very smooth, but I no longer have subtitles on my videos on my Samsung TV. (No problem if I play the same video on a PC). However, when I uncheck the box, the video takes between 15 and 45 seconds to start up, but with subtitles.video playback is very smooth, but I no longer have subtitles on my videos on my Samsung TV. Buying emby premiere greatly reduces latency, but this is probably due to transcoding optimisations. Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 23, 2023 Share Posted December 23, 2023 Hi, are you able to try the usb install of Emby for Samsung and see how that compares? Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 24, 2023 Author Share Posted December 24, 2023 I'll give it a try (I didn't know it existed). As soon as I've found the information I need to implement this solution, I'll let you know. Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 26, 2023 Share Posted December 26, 2023 https://emby.media/emby-for-samsung-smart-tv.html let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 26, 2023 Author Share Posted December 26, 2023 Hello and Merry Christmas! I did the update this morning. The first tests are quite conclusive. I'm going to test it over several days, but it's very encouraging. Thank you so much for your help and responsiveness. 1 Link to comment Share on other sites More sharing options...
Bagufr 5 Posted December 27, 2023 Author Share Posted December 27, 2023 Hello, I tested this with a number of video files with subtitles. For the first 5 to 10 seconds, they don't always appear, and the video can jerk a bit. After this time, everything is impeccable and the videos are fluid and display the subtitles well. Link to comment Share on other sites More sharing options...
Luke 37092 Posted December 27, 2023 Share Posted December 27, 2023 Thanks for the update. Link to comment Share on other sites More sharing options...
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