Jump to content

Two emby suscriptions but same key


INDICOHD
Go to solution Solved by ebr,

Recommended Posts

INDICOHD

Hello! I've recently changed my emby premiere suscription to 45 devices. Lately, I installed a second server at home and hired a new plan of 25 devices for this new server. Surprisingly, When I recieved this new key by email, I realised that It was the same for both servers. Any ideas? Why do I recieve the same key for both servers?

Link to comment
Share on other sites

  • Solution

Hi.  Since we don't force you to create an account, the only information we have is an email address.  So you cannot have two subscriptions on the same email.

Please email billingsupport@emby.media (you can just reply to the key email) and provide details and they can help you.

Thanks.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...